MySQL Bugs: #85973: MySQL Installer, cannot configure (No "Next" button in installer screen)

Bug #85973	MySQL Installer, cannot configure (No "Next" button in installer screen)
Submitted:	17 Apr 2017 12:44	Modified:	5 Dec 2017 16:03
Reporter:	David Jeff	Email Updates:
Status:	Closed	Impact on me:	None
Category:	MySQL Server: Installing	Severity:	S2 (Serious)
Version:	5.7.18	OS:	Windows (7)
Assigned to:		CPU Architecture:	Any
Tags:	configuration, installation, Type and Networking, windows

Description:
I have a Windows 7 Home Premium installation.

I used "SQL Server Installer for Windows - Community". Everything is installed correctly. When I go to configure the product in the "Product Configuration" page of the installer, the first step is "Type and Networking". I am demanded to choose "Standalone MySQL Server" option or "InnoDB Cluster Sandbox" option.

Whichever option I choose, there is no "Next" button to progress beyond this part of the installation. MySQL server therefore does not work, as I cannot even start the command line clients without being able to configure (nor set a root and password if I am trying to use Workbench).

I have tried both x86 and x64 installations. Both get to the same point as described above and fail. I have tried disabling my firewall, and my AV software, still fails.

How to repeat:
+ Install SQL Server Installer for Windows.

+ Run installation; choose "Developer" or "Custom" or "Full" as the setup type (I have tried them all, and they all fail at the same place later on)

+ Verify the installation, then click the "Next" button to progress to the "Product Configuration" page. 

+ "Type and Networking" is the first step. Choose  "Standalone MySQL Server" option or "InnoDB Cluster Sandbox" option.

+ There is no "Next" button so the installation can progress. Configure, or reconfigure by uninstalling and reinstalling, always gets stuck at this point.

Hello David,

Thank you for the bug report.
I tried to reproduce the issue at my end using  mysql-installer-web-community-5.7.18.0.msi but not seeing any issues with "Next" button.
Could you please provide step by step (exact screenshot, stack trace etc. - please make it as private if you prefer) to confirm this issue at our end?

Thanks,
Chiranjeevi.

Standalone MySQL Server

Attachment: 85973_Standalone MySQL Server.JPG (image/jpeg, text), 79.61 KiB.

InnoDB Cluster Sandbox

Attachment: 85973_InnoDB Cluster Sandbox.JPG (image/jpeg, text), 76.76 KiB.

Hello, 

I have the same issue - No next button on installer screen. I have Windows 7 Professional SP1 64 bit. MySQL installer for MySql Server 5.7.18. I have downloaded it today. 

I can send you a print screen - without the next/cancel buttons.
Thanks for help.

Regards,
Marek Durian
Prague, CR

MySQL Installer - no next button

Attachment: mySQLinstaller-no nextbutton.PNG (image/png, text), 65.08 KiB.

I have downloaded mysql-installer-web-community-5.7.18.0.msi
I have chosen custom installation to change the installation directory.
In the attachment you can see the installed MySQL items. When I click to reconfigure server the screen in the attachment with no next button will appear.

Sorry for attaching to you bug report David, but I think I have the same issue.

Thanks.

Regards,
Marek Durian

mySQL installer - installed options

Attachment: mySQLinstaller-installed.PNG (image/png, text), 67.83 KiB.

Hi,

I had to change the windows text size to smaller = 100%. I had Medium(125%) before.
With 100% text size it works.

Thanks.
Regards,
Marek

MySQL Installer 5.7.18 error Type and Networking screen

Attachment: MySql installer error 5.7.18.gif (image/gif, text), 26.34 KiB.

Hi, 
I have the same problem as David, so also added my screen shot.  Marek's solution did not work for me, unfortunately.
Thanks,
Lisa

MySql Server Installation - No Next Button

Attachment: No Next Button.JPG (image/jpeg, text), 76.45 KiB.

Hi Chiranjeevi Battula,

colud you please help me on this.

Screenshot of the installer

Attachment: oracle-installer.png (image/png, text), 94.20 KiB.

Same issue - Windows 7 SP1 64 bit.

Buttons

Attachment: next.png (image/png, text), 106.00 KiB.

No Next button for Type and Networking window

Attachment: mysql-server-not-installing.png (image/png, text), 80.49 KiB.

good evening
I am having the same issue when I try installing MySQL. There is no next button on the Type and Networking window.
I have searched endlessly on Google and in MySQL Forums for a resolution, and there is no resolution.
At first I thought maybe it was because I use Python 3.6.1, but it is not. I downloaded and install Python 3.4 and that did not do anything.

A resolution would be very nice to have or see.

https://bugs.mysql.com/bug.php?id=86101 marked as duplicate of this one.

Hello David,

Thank you for the bug report.
Verified as described with screen display size 125%.

Thanks,
Chiranjeevi.

screen display size is 125%

Attachment: 85973.JPG (image/jpeg, text), 75.65 KiB.

http://bugs.mysql.com/bug.php?id=86124 marked as duplicate of this one.

I concur with the font size issue (I have 125%).  This forces the Next button off the fixed size dialog.   Unfortunately, I had to drop back and install previous version before I realized what the bug was.  (Windows 7 home premium using medium 125% fonts).

Work around = reduce font size to 100%

https://bugs.mysql.com/bug.php?id=86161 marked as duplicate of this one.

Same issue here. Finally succeeded by using shortcut "N" to get to the next screen.

Alt-N gets me to "Apply Configuration" but then what? It says to hit [Execute] which I can't see?

Workaround:

Frederik suggestion to use shortcut key "n" to get to the next screen works.  Then use shortcut key "x" to execute.

this worked for me... From above...

[18 Apr 18:48] Marek Durian
Hi,

I had to change the windows text size to smaller = 100%. I had Medium(125%) before.
With 100% text size it works.

Thanks.
Regards,
Marek

Just an FYI for anyone hitting this bug.  I believe you can hit the next button without clicking on it by using ALT-N.

-Mike

Same issue in Windows 10 Home x64.

Same issue for me, Windows 8.0, x64, Display zoom set to 125%.

The Alt-N worked for two screens then I did not know what the shortcut was..

Solution!:
Sooo, changed the display zoom to 100% in the control panel, logged out then in again, problem solved.
Also saw that the text was cut of in some places so that was also a tell tale sign that the installer did not handle the zoom factor properly.

Alt-N for Next, Alt-X for Execute and Alt-F for Finish will works until this is fixed

I have altered my fonts only but not to the standard 125%, but to a font size of 24 and bold.  My system is Windows 10 64 bit Home Laptop.  I am unable to see the Next button and some other functionality of several of the Installer screens.  I do not know if I can utilize Alt-N and others to complete installation.  Flying partially blind here.

for me it not working to

Attachment: Безымянный.png (image/png, text), 94.03 KiB.

Randy Shaver Alt+N worknig for me. 

Thanks!

https://bugs.mysql.com/bug.php?id=86645 marked as duplicate of this one.

same issue on windows 10 x64, pls help adv when can get fixed edition, thank you

Is there any way this critical bug will be fixed ?

http://bugs.mysql.com/bug.php?id=88023 marked as duplicate of this one.

Hello Team,

I got the same issue...with 5.7.20 - mysql-installer-community-5.7.20.0.msi.
Blocked at the dialog "Type and Networking" and cannot go ahead by setting "Accounts and Roles" and so on....

So what is your plan to fix this long running bug ? any workaround ? Windows 7 Enterprise, SP1. 

Running on

Hello Team,

Ok...a workaround....after reading most of post....

SEE post [18 Apr 18:48] Marek Durian

WORKAROUND: Set the windows font-size to 100%.

Could we have a section/header "Workaround" and a link to a clear workaround text ?

Thank you.

+1; 100% font size worked but now I need my glasses!

Phil.

Posted by developer:
 
fix verified in 1.4.21. Button bar is now properly displayed even when switched to larger text sizes.

Posted by developer:
 
Fixed as of the upcoming MySQL Installer 1.4.21 release, and here's the changelog entry:

Some DPI settings caused the Next button to become unreachable during the
server configuration step.

Thank you for the bug report.

MySQL 8.0 GA Windows Installer - no 'Next' Button

Attachment: MySQL 8.0 GA Installer Problem - no 'Next' button.pdf (application/pdf, text), 114.43 KiB.

Running Window 7 64-bit - looks like this bug didn't get fixed for MySQL 8.0 GA.

Authentication Method Dialog .jpg

Attachment: 2018-04-28 20_35_06-MySQL Installer.png (image/png, text), 67.21 KiB.

Posted by developer:
 
Currently there is a workaround for this bug, on Windows please go to Control Panel -> All Control Panel Items -> Display settings and choose the "Smaller - 100%(default)" option, this way you can see the wizard buttons at the bottom of the screen. In case you aren't able to modify the DPI configuration, you can try the following commands: ALT+B for going back, ALT+N go to the next screen and ALT+X to execute the configuration steps.

Posted by developer:
 
Fixed on 1.4.26 build 1

Posted by developer:
 
Fixed as of the upcoming MySQL Installer 1.4.26 release, and here's the changelog entry:

Some DPI settings caused the Next button to become unreachable during the
server configuration step. 

Workaround: Open Control Panel and select Display. Set the size to Smaller - 100% (default).
Alternatively, use the following shortcut keys within MySQL Installer:

 Alt+B to go back. 
 Alt+N to go to the next screen. 
 Alt+X to execute the configuration steps.

Thank you for the bug report.

http://bugs.mysql.com/bug.php?id=90859 marked as duplicate of this one.

Posted by developer:
 
Fixed on 1.4.26 build 2

Posted by developer:
 
Fixed in MySQL Installer 1.4.26 with the same changelog entry as above.

https://bugs.mysql.com/bug.php?id=91035 duplicate of this one.

use shortcut key "n" to get to the next screen works. and the shortcut key "b" to the previous page. Then use shortcut key "x" to execute.

I tried to install mysql- installer-web-community.8.0.18.0, it hangs up at 50 % .
I tried to install it through the administrator as well and many other troubleshooting methods as well . But this is not working for me it stuck at 50 % only everytime. I even tried installing the 5.7 version as well but the issue is still the same.

installation issue

not getting next button from Type and Networking page

Pic related to the issue.

Attachment: Screenshot 2023-09-14 225324.png (image/png, text), 43.21 KiB.