Bug #62921 | Tried to launch MySQL Workbench on Windows 7 64bit system. | ||
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Submitted: | 25 Oct 2011 7:36 | Modified: | 28 Oct 2011 15:43 |
Reporter: | Simon Platten | Email Updates: | |
Status: | Duplicate | Impact on me: | |
Category: | MySQL Workbench | Severity: | S1 (Critical) |
Version: | 5.2.35 | OS: | Windows (7 64bit) |
Assigned to: | CPU Architecture: | Any |
[25 Oct 2011 7:36]
Simon Platten
[25 Oct 2011 9:15]
Valeriy Kravchuk
If this is Workbench 5.2.35 from Installer 5.5.16 then it can be bug #62703 or bug#62709. Please, check.
[25 Oct 2011 10:03]
Simon Platten
I have resolved the issue, right click on MySQL Workbench icon, select Properties, then the Compatibility option, check 'Disable visual themes' and 'Run this program as an administrator' it now works.
[25 Oct 2011 10:17]
Valeriy Kravchuk
Thank you for sharing solution. I wonder what exact error you've got, to make sure this is it a new problem to check or a duplicate.
[25 Oct 2011 12:43]
Simon Platten
There are two error entries in the event log: Faulting application name: MySQLWorkbench.exe, version: 5.2.35.7915, time stamp: 0x4e7957cf Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319 Exception code: 0xe0434352 Fault offset: 0x0000b9bc Faulting process id: 0xf34 Faulting application start time: 0x01cc92eb6de2b7b5 Faulting application path: C:\Program Files (x86)\MySQL\MySQL Workbench CE 5.2.35\MySQLWorkbench.exe Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Report Id: ae56fe08-fede-11e0-965d-1c6f653ebdcf and ... Application: MySQLWorkbench.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.UnauthorizedAccessException Stack: at System.IO.__Error.WinIOError(Int32, System.String) at System.IO.File.Delete(System.String) at MySQL.GUI.Workbench.Program.RemoveCompiledPythonFiles(System.String) at MySQL.GUI.Workbench.Program.Main(System.String[])
[25 Oct 2011 13:05]
MySQL Verification Team
I couldn't repeat on Windows 7 64-bit with the below System Info output: MySQL Workbench CE for Windows version 5.2.35 Configuration Directory: C:\Users\miguel\AppData\Roaming\MySQL\Workbench Data Directory: C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE Cairo Version: 1.8.8 Rendering Mode: OpenGL is available on this system, so OpenGL is used for rendering. OpenGL Driver Version: 3.3.11079 Compatibility Profile Context OS: Microsoft Windows 7 Ultimate Edition Service Pack 1 (build 7601), 64-bit CPU: 4x AMD Phenom(tm) 9650 Quad-Core Processor, 8.0 GiB RAM Active video adapter: ATI Radeon HD 4650 Installed video RAM: 1024 MB Current video mode: 1920 x 1080 x 4294967296 colors Used bit depth: 32 Driver version: 8.892.0.0 Installed display drivers: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Current user language: Portuguese (Brazil)
[28 Oct 2011 15:43]
Valeriy Kravchuk
So this is a duplicate of bug #62703 (or bug #62709).