Bug #62921 Tried to launch MySQL Workbench on Windows 7 64bit system.
Submitted: 25 Oct 2011 7:36 Modified: 28 Oct 2011 15:43
Reporter: Simon Platten Email Updates:
Status: Duplicate Impact on me:
Category:MySQL Workbench Severity:S1 (Critical)
Version:5.2.35 OS:Windows (7 64bit)
Assigned to: CPU Architecture:Any

[25 Oct 2011 7:36] Simon Platten
When trying to launch MySQL Workbench, error dialog is displayed and application will not launch.

How to repeat:
Try to launch MySQL Workbench.
[25 Oct 2011 9:15] Valeriy Kravchuk
If this is Workbench 5.2.35 from Installer 5.5.16 then it can be bug #62703 or bug#62709. Please, check.
[25 Oct 2011 10:03] Simon Platten
I have resolved the issue, right click on MySQL Workbench icon, select Properties, then the Compatibility option, check 'Disable visual themes' and 'Run this program as an administrator'  it now works.
[25 Oct 2011 10:17] Valeriy Kravchuk
Thank you for sharing solution. I wonder what exact error you've got, to make sure this is it a new problem to check or a duplicate.
[25 Oct 2011 12:43] Simon Platten
There are two error entries in the event log:

Faulting application name: MySQLWorkbench.exe, version:, time stamp: 0x4e7957cf
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0xe0434352
Fault offset: 0x0000b9bc
Faulting process id: 0xf34
Faulting application start time: 0x01cc92eb6de2b7b5
Faulting application path: C:\Program Files (x86)\MySQL\MySQL Workbench CE 5.2.35\MySQLWorkbench.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: ae56fe08-fede-11e0-965d-1c6f653ebdcf

and ...

Application: MySQLWorkbench.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
   at System.IO.__Error.WinIOError(Int32, System.String)
   at System.IO.File.Delete(System.String)
   at MySQL.GUI.Workbench.Program.RemoveCompiledPythonFiles(System.String)
   at MySQL.GUI.Workbench.Program.Main(System.String[])
[25 Oct 2011 13:05] MySQL Verification Team
I couldn't repeat on Windows 7 64-bit with the below System Info output:

MySQL Workbench CE for Windows version 5.2.35

Configuration Directory: C:\Users\miguel\AppData\Roaming\MySQL\Workbench

Data Directory: C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE

Cairo Version: 1.8.8

Rendering Mode: OpenGL is available on this system, so OpenGL is used for rendering.

OpenGL Driver Version: 3.3.11079 Compatibility Profile Context

OS: Microsoft Windows 7 Ultimate Edition Service Pack 1 (build 7601), 64-bit

CPU: 4x AMD Phenom(tm) 9650 Quad-Core Processor, 8.0 GiB RAM

Active video adapter: ATI Radeon HD 4650

Installed video RAM: 1024 MB

Current video mode: 1920 x 1080 x 4294967296 colors

Used bit depth: 32

Driver version: 8.892.0.0

Installed display drivers: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Current user language: Portuguese (Brazil)
[28 Oct 2011 15:43] Valeriy Kravchuk
So this is a duplicate of bug #62703 (or bug #62709).