Bug #109741 An error occured while loading search_sidebar.png
Submitted: 23 Jan 2023 14:11 Modified: 24 Jan 2023 14:18
Reporter: Eric Gan Email Updates:
Status: Duplicate Impact on me:
None 
Category:MySQL Workbench Severity:S1 (Critical)
Version:8.0.32 OS:Windows (10)
Assigned to: CPU Architecture:Any

[23 Jan 2023 14:11] Eric Gan
Description:
When starting MySQL Workbench, error "an error occurred while loading search_sidebar.png". Then the main screen loads, followed by "MySQL Workbench has encountered a problem Parameter is not valid." Can't connect to any database.

How to repeat:
Start the program.
[24 Jan 2023 10:43] MySQL Verification Team
Hello Eric Gan,

Thank you for the bug report.
Imho this is duplicate of Bug #99285, please see Bug #99285 and follow the suggested fix.

Regards,
Ashwini Patil
[24 Jan 2023 14:18] Eric Gan
This may be a dupe of a previous bug, but the solution is no good. My company has locked down the administration of my machine, so I can’t just uninstall and reinstall. My company previously installed the software and it has been running correctly for a long time, but your most most recent update was just installed automatically by my company, and that’s what caused the error. The real solution is to correct your updates so they include, or don’t delete, necessary files. Until then, I can’t use MySQL Workbench.