Bug #83392 Mysql workbench Crash on start up
Submitted: 15 Oct 2016 14:27 Modified: 17 Oct 2016 11:47
Reporter: Al Edward Arcilla Email Updates:
Status: Duplicate Impact on me:
None 
Category:MySQL Workbench Severity:S2 (Serious)
Version:6.3.7.0 OS:Windows
Assigned to: CPU Architecture:Any
Tags: appcrash

[15 Oct 2016 14:27] Al Edward Arcilla 
Description:
Hi,

I never experienced this problem before, but now on this new computer I have mysql workbench keeps on crashing upon start up. I already installed all pre-requisite.

Please hep.

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	MySQLWorkbench.exe
  Application Version:	6.3.7.0
  Application Timestamp:	5758217b
  Fault Module Name:	MSVCR120.dll
  Fault Module Version:	12.0.21005.1
  Fault Module Timestamp:	524f83ff
  Exception Code:	c000001d
  Exception Offset:	0000000000092bc3
  OS Version:	6.1.7600.2.0.0.256.1
  Locale ID:	1033
  Additional Information 1:	445a
  Additional Information 2:	445a7409bda62dee752ede99f89a1603
  Additional Information 3:	ee74
  Additional Information 4:	ee74f6f400ab74ee4daa82c27acf6885

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

How to repeat:
Open mysql workbench
[15 Oct 2016 14:54] Peter Laursen 
Note this: 
Fault Module Name:	MSVCR120.dll

msvcr120.dll is a Microsoft Visual Studio 2013 shared library "and are for use by Desktop application and user-mode driver developers" (quoting MS docs on it). 

It could be corrupt. Try the "sfc" command (https://support.microsoft.com/en-us/kb/929833). If you dont want the tool to make any changes in the first place but just want it to check your system files then execute just "sfc /verifyonly" (from an elevated command prompt - the sfc utility requires admin privileges no matter what parameters are  used).

And on a side-remark "OS: any" is definitely wrong.  This is a Windows-specific error. I also think you should tell your Windows verson. 

And it is also not an problem with the MySQL server at all. Likely you can connect with other clients. 

-- Peter
-- not a MySQL/Oracle person.
[15 Oct 2016 14:58] MySQL Verification Team 
Please check what Peter commented before. Thanks.
[15 Oct 2016 15:07] Al Edward Arcilla 
Hi,

I already tried Peter's advise and having same problem. I'am using windows 7 ultimate.

Thanks,
Al
[17 Oct 2016 11:39] Chiranjeevi Battula 
Hello Al Edward Arcilla,

Thank you for your feedback.
This is most likely duplicate of Bug #70262, please see Bug #70262.

Thanks,
Chiranjeevi.
[17 Oct 2016 11:47] Al Edward Arcilla 
Hi,

I already did that as well and no luck. I rename the folder then reinstall mysql again and still having same issue