A backtrace is available: Array ( [0] => Array ( [file] => C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\eventum\include\class.notification.php [line] => 620 [function] => getFullName [class] => User [type] => :: [args] => Array ( [0] => Array ( ) ) ) [1] => Array ( [file] => C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\eventum\include\class.issue.php [line] => 1500 [function] => notifyIssueUpdated [class] => Notification [type] => :: [args] => Array ( [0] => 28 [1] => Array ( [iss_id] => 28 [iss_customer_id] => [iss_customer_contact_id] => [iss_usr_id] => 10 [iss_grp_id] => 2 [iss_prj_id] => 2 [iss_prc_id] => 7 [iss_pre_id] => 0 [iss_pri_id] => 6 [iss_sta_id] => 10 [iss_res_id] => 1 [iss_duplicated_iss_id] => [iss_created_date] => Tue, 03 Apr 2007, 09:39:04 UTC [iss_updated_date] => Tue, 03 Apr 2007, 09:56:39 UTC [iss_last_response_date] => [iss_first_response_date] => [iss_closed_date] => 2007-04-03 09:56:38 [iss_last_customer_action_date] => [iss_expected_resolution_date] => [iss_summary] => Nike SA is off line [iss_description] => It seems it was a network dip that caused Nike to go off line. [iss_dev_time] => 0.5 [iss_developer_est_time] => [iss_impact_analysis] => [iss_contact_person_lname] => [iss_contact_person_fname] => [iss_contact_email] => [iss_contact_phone] => [iss_contact_timezone] => [iss_trigger_reminders] => 1 [iss_last_public_action_date] => 2007-04-03 09:56:38 [iss_last_public_action_type] => closed [iss_last_internal_action_date] => 2007-04-03 09:56:39 [iss_last_internal_action_type] => time added [iss_private] => 0 [iss_percent_complete] => 0 [iss_root_message_id] => [prj_title] => Misccip [prc_title] => Technical Assistance [pre_title] => [pri_title] => P1 - System Down/Critical [sta_title] => Close Call [sta_abbreviation] => CLC [status_color] => #FFFFFF [sta_is_closed] => 1 [iss_original_description] => It seems it was a network dip that caused Nike to go off line. [iss_created_date_ts] => 1175582344 [assignments] => Gustaaf von Pickartz [authorized_repliers] => Array ( [users] => Array ( ) [other] => Array ( ) [all] => Array ( ) ) [authorized_names] => Array ( ) [has_inactive_users] => 0 [assigned_users] => Array ( [0] => 7 ) [assigned_inactive_users] => Array ( ) [is_current_user_assigned] => 0 [associated_issues_details] => Array ( ) [associated_issues] => Array ( ) [reporter] => Neil Mclaren [estimated_formatted_time] => 00m [duplicates] => [duplicates_details] => Array ( ) [group] => Array ( [grp_name] => EDI [grp_description] => EDI TEAM [grp_manager_usr_id] => 6 [users] => Array ( [0] => 6 [1] => 7 [2] => 8 ) [projects] => Array ( [2] => Misccip [3] => Clockworks [4] => Micor Reporting [5] => AISI ) [project_ids] => Array ( [0] => 2 [1] => 3 [2] => 4 [3] => 5 ) [manager] => Jaco van Dyk ) [quarantine] => ) [2] => Array ( [cat] => update [issue_id] => 28 [resolution] => 1 [category] => 7 [status] => 10 [priority] => 8 [expected_resolution_date] => [percent_complete] => 0 [estimated_dev_time] => 0.5 [keep_assignments] => no [search] => paste or start typing here [group] => 6 [release] => 0 [summary] => Nike SA is off line [description] => It seems it was a network dip that caused Nike to go off line. [private] => 0 [trigger_reminders] => 1 ) ) ) [2] => Array ( [file] => C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\eventum\update.php [line] => 84 [function] => update [class] => Issue [type] => :: [args] => Array ( [0] => 28 ) ) )