Bug #97649 Connection Error
Submitted: 14 Nov 2019 22:23 Modified: 19 Nov 2019 12:07
Reporter: Daniel Santaniello Email Updates:
Status: Duplicate Impact on me:
None 
Category:MySQL Workbench Severity:S2 (Serious)
Version:8.0.18 OS:Windows (Microsoft Windows 10 Pro)
Assigned to: CPU Architecture:Any
Tags: WBBugReporter

[14 Nov 2019 22:23] Daniel Santaniello
Description:
----[For better reports, please attach the log file after submitting. You can find it in C:\Users\iamsdan\AppData\Roaming\MySQL\Workbench\log\wb.log]

I have a connection set up to a MySQL database on a Pagely.com hosted site.

Standard TCP/IP over SSH, all connection settings have been triple checked and confirmed by Pagely.   SSH key file is confirmed to be correct and works with a regular SSH session (Putty).  It is an RSA key and does not have a passphrase.

Get an error message stating "Access Denied for 'none'.  Log file will be attached as requested.

How to repeat:
Click the connect button.
[15 Nov 2019 5:28] MySQL Verification Team
Hello Daniel Santaniello,

Thank you for the bug report.
To investigate further this issue at our end, may I kindly request you to launch workbench under debug mode (--log-level=debug3) and provide unaltered workbench log file(more details about log are explained here - https://dev.mysql.com/doc/workbench/en/workbench-reporting-bugs.html). Thank you.

Regards,
Ashwini Patil
[15 Nov 2019 15:36] Daniel Santaniello
Log file with debug on

Attachment: wb.log (application/octet-stream, text), 10.92 KiB.

[18 Nov 2019 11:08] MySQL Verification Team
Hello Daniel Santaniello,

Thanks for the requested details.

Regards,
Ashwini Patil
[19 Nov 2019 12:07] MySQL Verification Team
Hello Daniel Santaniello,

Thank you for the bug report.
Imho this is duplicate of bug #94603. Please see the bug #94603.

Regards,
Ashwini Patil
[23 Jan 2020 19:34] Thomas Levy
Hey there Ashwini Patil

I'm suffering from the same issue on a Pagely hosted site.

Is there a solution to this in the duplicate report you note (#94603 at https://bugs.mysql.com/bug.php?id=94603)

I am unable to access that bug report, it says "You do not have access"

Any help greatly appreciated!