Bug #97222 Not possible to update MySQL
Submitted: 15 Oct 8:00 Modified: 15 Oct 12:45
Reporter: Andrea Bevilacqua Email Updates:
Status: Verified Impact on me:
None 
Category:MySQL for Windows: MySQL Notifier Severity:S2 (Serious)
Version:8.0 OS:Microsoft Windows (Windows Server 2016 Standard)
Assigned to: CPU Architecture:Any
Tags: installer, mysql installer, notifier, updates

[15 Oct 8:00] Andrea Bevilacqua
Description:
Is not possible to update MySQL.

In the MySQL Notifier->Actions->Check for Community Updates I have the error:
"Error launching the process that calls the MySQL Installer API to check for updates".

In the MySQL Notifier->Actions->Launch MySQL Installer I have the error: 
"An error was encountered loading the product catalog".

How to repeat:
Try to repeat steps in description
[15 Oct 8:02] Andrea Bevilacqua
Img1

Attachment: Immagine1.png (image/png, text), 11.08 KiB.

[15 Oct 8:02] Andrea Bevilacqua
Img2

Attachment: Immagine2.png (image/png, text), 14.42 KiB.

[15 Oct 8:24] Miguel Solorzano
Mysql Installer 1

Attachment: 97222_1.png (image/png, text), 55.76 KiB.

[15 Oct 8:24] Miguel Solorzano
Mysql Installer 1

Attachment: 97222_1.png (image/png, text), 55.76 KiB.

[15 Oct 8:25] Miguel Solorzano
Mysql Installer 2

Attachment: 97222_2.png (image/png, text), 52.66 KiB.

[15 Oct 8:26] Miguel Solorzano
Mysql Installer 3

Attachment: 97222_3.png (image/png, text), 76.30 KiB.

[15 Oct 8:28] Miguel Solorzano
Thank you for the bug report. This is Notifier issue, use the MySQL Installer instead (see attached screenshots).
[15 Oct 8:53] Andrea Bevilacqua
Miguel, as I said, when I try to open the MySQL Installer, I have the error:

"An error was encountered loading the product catalog".

So it's impossible to use this.
[15 Oct 9:07] Miguel Solorzano
Remove the MySQL Installer using the Control Panel, then go to https://dev.mysql.com/downloads/windows/installer/8.0.html and download and install mysql-installer-community-8.0.18.0.msi run the Catalog option to get the upgrade options.
[15 Oct 12:45] Andrea Bevilacqua
Solved as you suggested. Thank you very much !