Bug #94386 Unsupported Operating System shown on Windows 7
Submitted: 18 Feb 2019 17:21 Modified: 19 Feb 2019 9:44
Reporter: e-domizil License Team Email Updates:
Status: Unsupported Impact on me:
Category:MySQL Workbench Severity:S2 (Serious)
Version:8.0.15 OS:Any
Assigned to: CPU Architecture:Any

[18 Feb 2019 17:21] e-domizil License Team
Per https://dev.mysql.com/downloads/workbench/ workbench is supported on all Windows platforms.

If I start it on latest Windows 7 SP1 I get a popup that I'm running an unsupported operating system.

The installer installs the files fine and does not stop.

How to repeat:
Install Workbench 8.0.15 on Windows 7

Suggested fix:
Remove the nag screen and support it at least until end of Windows 7 support. I suggest a bit longer
[18 Feb 2019 17:22] e-domizil License Team
Windows (x86, 64-bit), MSI Installer
[18 Feb 2019 17:32] MySQL Verification Team
Thank you for the bug report.
[19 Feb 2019 9:42] e-domizil License Team
10:39:14 [INF][      WBContext]: System info:
 	MySQL Workbench Community (GPL) for Windows version 8.0.15 CE build 14271522 (64 bit)
	Configuration Directory: \\xxxx\xxxx$\AppData\MySQL\Workbench
	Data Directory: C:\Program Files\MySQL\MySQL Workbench 8.0 CE
	Cairo Version: 1.10.2
	OS: Microsoft Windows 7 Enterprise Service Pack 1
	CPU: 4x Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz, 15.9 GiB RAM
	Active video adapter Intel(R) HD Graphics 4600
	Installed video RAM: -1984 MB
	Current video mode: 1920 x 1200 x 4294967296 Farben
	Used bit depth: 32
	Driver version:
	Installed display drivers: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
	Current user language: Deutsch (Deutschland)

10:39:14 [INF][      Workbench]: UI is up
10:39:15 [WRN][       WBModule]: OS not found on supported OS list. OS string: 'Microsoft Windows 7 Enterprise Service Pack 1'
[19 Feb 2019 9:44] e-domizil License Team
@Miguel Solorzano: We are running a supported Windows Version. Windows 7 is not end of life. Why is Workbench supported on Windows 10 only? Can you fix this, please? At least until EOL of Windows 7, but I would suggest at least 6 months longer than Windows 7 EOL, but 1 year before EOL is really tooo early.
[14 Mar 2019 13:26] san lucas
is a bug? i have downgrade version workbench? big questions for the galaxy.