Bug #90422 Workbench crashes every time I open the EER diagram editor
Submitted: 13 Apr 2018 1:51 Modified: 13 Apr 2018 5:30
Reporter: Simon East Email Updates:
Status: Can't repeat Impact on me:
None 
Category:MySQL Workbench: Modeling Severity:S2 (Serious)
Version:6.3.10 OS:Windows (Microsoft Windows 10 Home)
Assigned to: CPU Architecture:x86
Tags: WBBugReporter

[13 Apr 2018 1:51] Simon East 
Description:
Workbench 6.3.10 (latest version, downloaded and installed today) is crashing every time I attempt to open the EER editor.

I've attempted to open the EER editor two different ways and both ways produce a crash:

1. By creating a new model, and then clicking Add new diagram
2. By opening an existing model file, which automatically attempts to open the editor

Log file attached.

Regards,
Simon East

How to repeat:
See above.

Suggested fix:
Would be great if it didn't crash.
[13 Apr 2018 1:52] Simon East 
LOG File:

11:50:29 [ERR][      Workbench]: Console redirection failed.
11:50:29 [INF][      Workbench]: Starting up Workbench
11:50:29 [INF][      Workbench]: Current environment:
	Command line: "C:\Program Files\MySQL\MySQL Workbench 6.3 CE\MySQLWorkbench.exe" 
	CurrentDirectory: C:\Program Files\MySQL\MySQL Workbench 6.3 CE
	HasShutdownStarted: False
	OSVersion: Microsoft Windows NT 6.2.9200.0
	SystemDirectory: C:\WINDOWS\system32
	TickCount: 146024546
	UserInteractive: True
	Version: 4.0.30319.42000
	WorkingSet: 34738176
11:50:29 [INF][      Workbench]: Environment variables:
	COMPUTERNAME = SIMON-DELL-XPS-
	USERPROFILE = C:\Users\Simon
	HOMEPATH = \Users\Simon
	LOCALAPPDATA = C:\Users\Simon\AppData\Local
	asl.log = Destination=file
	PSModulePath = C:\Program Files\WindowsPowerShell\Modules;C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules
	PROCESSOR_ARCHITECTURE = AMD64
	Path = C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\Users\Simon\Python27\;C:\Users\Simon\Python27\Scripts;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files\Git\cmd;C:\ProgramData\ComposerSetup\bin;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Program Files\nodejs\;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\TortoiseGit\bin;C:\Users\Simon\AppData\Local\Microsoft\WindowsApps;C:\Users\Simon\Dropbox\Dev\Global Scripts;C:\Users\Simon\AppData\Roaming\Composer\vendor\bin;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Wamp\bin\mysql\mysql5.7.14\bin;C:\Users\Simon\AppData\Roaming\npm;
	CommonProgramFiles(x86) = C:\Program Files (x86)\Common Files
	ProgramFiles(x86) = C:\Program Files (x86)
	PROCESSOR_LEVEL = 6
	LOGONSERVER = \\SIMON-DELL-XPS-
	PATHEXT = .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
	HOMEDRIVE = C:
	SystemRoot = C:\WINDOWS
	SESSIONNAME = Console
	ALLUSERSPROFILE = C:\ProgramData
	PUBLIC = C:\Users\Public
	FPS_BROWSER_APP_PROFILE_STRING = Internet Explorer
	APPDATA = C:\Users\Simon\AppData\Roaming
	PROCESSOR_REVISION = 8e09
	USERNAME = Simon
	CommonProgramW6432 = C:\Program Files\Common Files
	TEMP = C:\Users\Simon\AppData\Local\Temp
	OneDrive = C:\Users\Simon\OneDrive
	CommonProgramFiles = C:\Program Files\Common Files
	OS = Windows_NT
	USERDOMAIN_ROAMINGPROFILE = SIMON-DELL-XPS-
	PROCESSOR_IDENTIFIER = Intel64 Family 6 Model 142 Stepping 9, GenuineIntel
	ComSpec = C:\WINDOWS\system32\cmd.exe
	SystemDrive = C:
	FPS_BROWSER_USER_PROFILE_STRING = Default
	ProgramFiles = C:\Program Files
	NUMBER_OF_PROCESSORS = 4
	TMP = C:\Users\Simon\AppData\Local\Temp
	ProgramData = C:\ProgramData
	ProgramW6432 = C:\Program Files
	windir = C:\WINDOWS
	USERDOMAIN = SIMON-DELL-XPS-
11:50:29 [INF][      Workbench]: Current version given by meta info is: 6.3.10
11:50:29 [INF][      Workbench]: Setting PATH to: C:\WINDOWS\system32;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files\Git\cmd;C:\ProgramData\ComposerSetup\bin;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Program Files\nodejs\;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\TortoiseGit\bin;C:\Users\Simon\AppData\Local\Microsoft\WindowsApps;C:\Users\Simon\Dropbox\Dev\Global Scripts;C:\Users\Simon\AppData\Roaming\Composer\vendor\bin;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Wamp\bin\mysql\mysql5.7.14\bin;C:\Users\Simon\AppData\Roaming\npm;
11:50:29 [INF][ mforms managed]: Initializing mforms wrapper
11:50:29 [INF][   WBContext UI]: Initializing workbench context UI with these values:
	base dir: C:\Program Files\MySQL\MySQL Workbench 6.3 CE
	plugin path: C:\Program Files\MySQL\MySQL Workbench 6.3 CE
	struct path: 
	module path: C:\Program Files\MySQL\MySQL Workbench 6.3 CE/modules
	library path: C:\Program Files\MySQL\MySQL Workbench 6.3 CE
	user data dir: C:\Users\Simon\AppData\Roaming\MySQL\Workbench
	open at start: 
	open type: 
	run at startup: 
	run type: 
	Force SW rendering: No
	Force OpenGL: No
	quit when done: No
11:50:29 [INF][      WBContext]: WbContext::init
11:50:29 [INF][            WBA]: Looking for extension modules for WBA...
11:50:29 [INF][            WBA]: 0 extension modules found
11:50:30 [WRN][            grt]: C:\Users\Simon\AppData\Roaming\MySQL\Workbench\connections.xml:17: link '{F54600A2-3A91-4E07-A626-4D8EEBC93072}' <object GrtObject> key=owner could not be resolved
11:50:30 [INF][      WBContext]: System info:
 	MySQL Workbench Community (GPL) for Windows version 6.3.10 CE build 12092614 (64 bit)
	Configuration Directory: C:\Users\Simon\AppData\Roaming\MySQL\Workbench
	Data Directory: C:\Program Files\MySQL\MySQL Workbench 6.3 CE
	Cairo Version: 1.10.2
	OS: Microsoft Windows 10 Home
	CPU: 4x Intel(R) Core(TM) i7-7Y75 CPU @ 1.30GHz, 15.9 GiB RAM
	Active video adapter Intel(R) HD Graphics 615
	Installed video RAM: 1024 MB
	Current video mode: 3200 x 1800 x 4294967296 colors
	Used bit depth: 32
	Driver version: 22.20.16.4836
	Installed display drivers: C:\WINDOWS\System32\DriverStore\FileRepository\ki125192.inf_amd64_0310d2c4407eb466\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki125192.inf_amd64_0310d2c4407eb466\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki125192.inf_amd64_0310d2c4407eb466\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki125192.inf_amd64_0310d2c4407eb466\igd12umd64.dll
	Current user language: English (Australia)

11:50:30 [INF][   ModelContext]: Found model auto-save C:\Users\Simon\AppData\Roaming\MySQL\Workbench\newmodel.mwbd, but it is empty. Deleting it...
11:50:30 [INF][    WQE backend]: Found auto-save workspace C:\Users\Simon\AppData\Roaming\MySQL\Workbench\sql_workspaces\Local_instance_wampmysqld64-1.autosave
11:50:30 [INF][      Workbench]: UI is up
11:50:30 [INF][      Workbench]: Running the application
11:51:24 [INF][ Canvas backend]: Found OpenGL version for this view: 4.5.0 - Build 22.20.16.4836
[13 Apr 2018 1:57] Simon East 
Perhaps I should also mention that this happens consistently (every time) on my Dell laptop (with HDPI touchscreen) but not on my desktop - both running similar versions of Windows 10. I think they're both on the latest version of Workbench.
[13 Apr 2018 2:18] Simon East 
I downgraded to v6.3.6 and the problem still happened, but then I rebooted my PC and both 6.3.6 and later 6.3.10 worked fine.

Temporary Windows issue perhaps, I'm not sure. Anyway, perhaps this can be closed.
[13 Apr 2018 5:30] MySQL Verification Team 
>>Temporary Windows issue perhaps, I'm not sure. Anyway, perhaps this can be closed.

Thank you for confirming that after reboot it is working fine. For now I'll close this issue.

Thank you for your interest in MySQL.