MySQL Bugs: #8594: Empty popups

Bug #8594	Empty popups
Submitted:	17 Feb 2005 23:48	Modified:	21 Mar 2005 12:14
Reporter:	Jeffrey Hare	Email Updates:
Status:	No Feedback	Impact on me:	None
Category:	Eventum	Severity:	S3 (Non-critical)
Version:	Eventum 1.4	OS:	Linux (Linux/Apache)
Assigned to:	Assigned Account	CPU Architecture:	Any

Description:
PHP: 4.3.10
Apache: 1.3.33
MySQL: 4.0.22-standard-log
Browser: IE 6.x   (No popup blocker enabled)

I've installed Eventum 1.4, precisely according to the installation directions, but it seems that most of the popups are blank.

It seems that some popups that only provide a status message work, but any that should build a form of any kind are blank.  For instance, clocking in and out works just fine.

How to repeat:
My installation directory is not named "eventum", but is directly in the public_html documents area.

How should I go about debugging this.  I've noticed that other users have had difficulty with empty popups but have not seen any proposed solutions.

Here are a list of some of the popups that come up empty while viewing a Issue
from  ../view.php :

authorized_replier.php
notification.php
history.php
file_upload.php
time_tracking.php
post_note.php
send.php

Thanks!!
-Jeff

What level of error reporting do you have set in config.inc.php? Please change these settings in the config file to match this:

ini_set("display_errors", 1);
error_reporting(E_ALL);

Once you do this, please try those popups again and see if there is any output.

I moved the database and installation aside and reinstalled everything from scratch and it seems to work again.  I recalled seeing it work when I initially installed it, but after entering our bug data, and trying to configure email, somewhere along the line they stopped working.   I'll pay particular attention to anything I do along the way to see if this problem reoccurs.

Thanks, and I'll update this bug report should I discover anything in the software interface that caused this.

No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".