MySQL Bugs: #7738: User Administration not working

Bug #7738	User Administration not working
Submitted:	7 Jan 2005 22:06	Modified:	8 Jan 2005 0:13
Reporter:	RAY FERNANDEZ	Email Updates:
Status:	Can't repeat	Impact on me:	None
Category:	MySQL Administrator	Severity:	S3 (Non-critical)
Version:	1.0.18	OS:	Windows (WinXP Pro SP2)
Assigned to:		CPU Architecture:	Any

Description:
I'm running the latest version of MySQL adminstrator (1.0.18). Everything works with the exception of User Administration, I can not add, edit, view or delete a user..

Error message:

Error while fetching user information. The user might have been deleted.

I get this message on numerous machines and also had a friend download the software, and he is also getting the errors. I have a copy of another MySQL adminstrator software from SciBit. I'm able to add, edit, view and delete user from their software, so I know it's not permissions on my end. I like the MySQL adminstrator interface much better and the backup portion is the best I've seen. Is this a bug or am I doing something wrong.

Thanks
Ray Fedrnandez

How to repeat:
Start program.

Click on User Administration.
Clicl on any user at bottom.

I wasn't able for to repeat the behavior reported.

I can repeat this on all computers. Others can repeat this on there computers outside my office. If you email outside this form, I can set up an account for you so you can see it for yourself. I will need your IP address so I can give you access.

Thanks

More Information about this error:

Error while fetch user information
MySQL Error Number 1
Can't create/write to file '/mysql/user_info.frm' (Errcode 13)

I also can not see all the users in the system. THIS HAS BEEN REPORT BY OTHERS.
Please advise.

Thanks

Also, please see VERIFIED bugs # 7406 and 3597

Thanks