Bug #73279 Mysql connector.net 6.X.X install, unninstall repair, i couldn't use it
Submitted: 12 Jul 2014 21:43 Modified: 29 Jan 2015 10:15
Reporter: juan iaz Email Updates:
Status: No Feedback Impact on me:
None 
Category:Connector / NET Severity:S1 (Critical)
Version:6.X.X OS:Windows (doesn't work)
Assigned to: Assigned Account CPU Architecture:Any
Tags: install uninstall doesn't work

[12 Jul 2014 21:43] juan iaz
Description:
I've tried to install the mysql connector.net When it's almost installed the progress bar rollback and it appears a label telling you: "the setup installer close up prematurelly, please try again". I tried the beta version and it has the same problem. I read a lot of forums in the net and everyone knows about this issue (also you cannot unistall or try an older version). I've called you to your office of support in new york and they told me that the knew about the bug and they working on it. The problem is big because everyone make programs with the c# or visual basic net. I'm thinking of make a migration of databases to another which has a posibility to connect with working applications.

Thanks a lot

How to repeat:
Try to install in a computer with windows 7(not a lab computer) try in a common computer and try to use it with the visual studio.net.

Suggested fix:
Take your time to look up the installation code, it doesn't work at all.
[29 Jul 2014 19:56] David Stefanick
I have the same issue and have tried multiple options to resolve it without any success. I am new to MySQL and after the first installation I needed to do a reinstall on my Windows Vista box and everything successfully ran thru the uninstall but the Connector/Net 6.8.3. It went to the 50% mark and then reverted back to not uninstalling. I have been at a standstill the past day trying to address this. I have tried system restore, looking thru the registry and several other approaches that have not uninstalled the connector/net code. The only other option I see is to do a system rebuild to clean it off my machine and I don't want to go there. If the issue is not resolved soon I will start looking at DB alternatives.
[31 Jul 2014 18:02] Francisco Alberto Tirado Zavala
Hello.

Please can you provide an installation log to have more information?
You can generate it running the following command from the command prompt (CMD):
msiexec /i <<msiname>> /lvx* <<pathlog>>

Example (assuming that the CMD points to the path where the MSI is placed): 
msiexec /i mysql-connector-net-6.8.3.msi /lvx* connector_6.8.3.log

The above command will created the file "connector_6.8.3.log" in the same folder/path where the MSI installer is placed.

Thanks for your time.
[1 Aug 2014 1:28] David Stefanick
install attempt for connector net log file

Attachment: connector_6.8.3.log (application/octet-stream, text), 1.32 KiB.

[1 Aug 2014 1:31] David Stefanick
Francisco,
I was unsuccessful trying to run the install on the connector-net.6.8.3.msi but attached the log file as fyi. I could not find the mysql-connector-net-6.8.3.msi on my system any longer.

I also ran the MySQL Install utility to uninstall the connector and captured the details in a log and attached that.
[4 Aug 2014 15:05] Francisco Alberto Tirado Zavala
Hello David.

What Connector/Net Version do you have installed?
Some versions has the problem that I saw in the log file that you shared.

And please, can you share the configuration that you have in your machine.config in the following nodes?
-  <system.data>
    <DbProviderFactories>
- <system.web>

Seems that some section that Connector/Net adds to the machine config was removed, so the installer fails to uninstall because of the missing nodes.

Thanks for your time.
[4 Aug 2014 16:52] David Stefanick
Francisco,

I installed Connector/Net 6.8.3
I will attach an extract of the requested data from the machine.config file
<system.data>
  (DbProviderFactories>
<system.web>

Thanks,
David
[4 Aug 2014 16:53] David Stefanick
machine.config info

Attachment: bug info request.txt (text/plain), 3.23 KiB.

[29 Dec 2014 10:15] Chiranjeevi Battula
Hello juan iaz,

Thank you for the bug report.
please try with latest versions.

Thanks,
Chiranjeevi.
[29 Dec 2014 10:16] Chiranjeevi Battula
uninstallation

Attachment: uninstallation.log (application/octet-stream, text), 324.59 KiB.

[29 Dec 2014 10:17] Chiranjeevi Battula
installation

Attachment: installation.log (application/octet-stream, text), 320.63 KiB.

[30 Jan 2015 1:00] Bugs System
No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".