Bug #71248 System crash when updating preferences

• Submitted: 30 Dec 2013 15:05
• Modified: 24 Jan 2014 12:19
• Reporter: lawrence karthauser
• Status: Unsupported
• Category: MySQL Workbench
• Severity: S2 (Serious)
• Version: 6.0.8
• OS: Windows (XP)
• CPU Architecture: Any
• Tags: preferences crash

[30 Dec 2013 15:05] lawrence karthauser

Description:
changing preferences - originally to change text on figures, but anywhere,
crashes workbench when settings saved

How to repeat:
go into edit->preferences, chenge text figure text, program crashes. Also when you change other settins

[7 Jan 2014 15:47] Alfredo Kojima

Do you get a crash dialog? If so, can you go to Help -> Locate Log File and attach the latest one that corresponds to the crashed session?

[8 Jan 2014 11:28] lawrence karthauser

crash log

Attachment: wb.log (application/octet-stream, text), 9.55 KiB.

[8 Jan 2014 11:29] lawrence karthauser

crash log

Attachment: wb.1.log (application/octet-stream, text), 9.38 KiB.

[8 Jan 2014 11:31] lawrence karthauser

dos stack trace

Attachment: mwbcrash.txt (text/plain), 4.87 KiB.

[8 Jan 2014 11:33] lawrence karthauser

I enclose the files and a dos box stack trace. I confirm it is easy to reproduce
by changing one of the settings in preferences

Lawrence

[8 Jan 2014 20:01] Alfredo Kojima

I noticed you're using Windows XP. Please note that Windows XP is no longer supported and considering the problem doesn't occur in Windows 7, it may take a while to track this issue.

[16 Jan 2014 12:52] Alfredo Kojima

We're unable to repeat this bug. Please try with Windows 7 and reopen this bug if you still see this crash in it.

[24 Jan 2014 12:19] lawrence karthauser

Thanks for getting back to me. Could it be model specific, I enclose mine BKM116.MWB. I have a problem cos i do not have access to a windows 7 machine at the moment, can you see it from the trace?

Lawrence