Bug #70772 Mysql workbench crashes when opening a connection

Submitted: 30 Oct 2013 11:48 Modified: 12 Nov 2013 22:47
Reporter: László Fenyvesi Email Updates:
Status: Closed Impact on me:
None 
Category:MySQL Workbench Severity:S1 (Critical)
Version:5.2CE, 6.0.7 OS:Windows (win7, 64 bit)
Assigned to: CPU Architecture:Any
Tags: workbench

[30 Oct 2013 11:48] László Fenyvesi
Description:
For a while workbench crashes when I try to open a connection (which worked well so far). It says (I translated from hungarian):

Name of problem event:	APPCRASH
Application name:	MySQLWorkbench.exe
Application version:	6.0.7.11215
Application timestamp:	5220ca31
Error – module name:	clr.dll
Error – module version:	4.0.30319.1008
Error – module timestamp:	517a1be7
Exception code:	c0000005
Exception – offset:	0006c75e
Operating system version:	6.1.7601.2.1.0.768.3
Locale-identifier:	1038
Additional informations 1:	cde9
Additional informations 2:	cde9a407895e0a347ae9056bf7c25abf
Additional informations 3:	ea66
Additional informations 4:	ea6685f3152599fa81698b1404af871e

AND VERSION 5.2 :

Name of problem event:	APPCRASH
Application name:	MySQLWorkbench.exe
Application version:	5.2.47.10398
Application timestamp:	511d76f0
Error – module name:	clr.dll
Error – module version:	4.0.30319.1008
Error – module timestamp:	517a1be7
Exception code:	c0000005
Exception – offset:	0006c75e
Operating system version:	6.1.7601.2.1.0.768.3
Locale-identifier:	1038
Additional informations 1:	ea4f
Additional informations 2:	ea4fa22873e971fc3e7511af732f51ca
Additional informations 3:	b155
Additional informations 4:	b1559c8832d340499a7954cdf817e74a

My system:
Win 7 64 bit, 16G mem, MySQL Server 5.6

Some addtional info:
- Connection: Standard (TCP/IP), localhost:3306, root
- I tried to delete connection and recreate it
- When I recreating it the "Test connection" button works (can connect)
- The bug maybe related to video card (I changed my video card)
- I tried with my old and new video cards (with the newest drivers)
- I tried to uninstall / reinstall both 5.2 and 6.0.7 workbench
- I tried to delete C:\Users\<myusername>\AppData\Roaming\MySQL\Workbench

How to repeat:
Change video card (?)
[30 Oct 2013 12:49] MySQL Verification Team
Thank you for the bug report. Are you able to provide the output of Help->System Info ?. Thanks.
[30 Oct 2013 13:29] László Fenyvesi
Of course (in 6.0.7):

Info:	Time: 14:27:36	Message: wb.debug.debugShowInfo finished in 0.04s	Details: n/a

MySQL Workbench Community (GPL) for Windows version 6.0.7  revision 11215

Configuration Directory: C:\Users\Laci\AppData\Roaming\MySQL\Workbench

Data Directory: C:\Program Files (x86)\MySQL\MySQL Workbench CE 6.0.7

Cairo Version: 1.8.8

OS: Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit

CPU: 8x AMD FX(tm)-8150 Eight-Core Processor, 16.0 GiB RAM

Active video adapter ASUS EAH5450 Series

Installed video RAM: 1024 MB

Current video mode: 1920 x 1080 x 4294967296 colors

Used bit depth: 32

Driver version: 8.980.0.0

Installed display drivers: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Current user language: magyar (Magyarország)
[1 Nov 2013 13:55] Alfredo Kojima
Can you rename your WB configuration directory and try again? You can find that dir with the Help -> Locate Log Files command and then going a few folders up. 

If that makes the crash go away, please zip the old config dir and upload so we can analyze what could be causing it.
[1 Nov 2013 14:04] László Fenyvesi
Dear Alfredo, the crash remained same.
The dir you mentioned was: C:\Users\Laci\AppData\Roaming\MySQL\Workbench
I renamed it, but again:
Name of problem event:	APPCRASH
Application name:	MySQLWorkbench.exe
Application version:	6.0.7.11215
Application timestamp:	5220ca31
Error – module name:	clr.dll
Error – module version:	4.0.30319.1008
Error – module timestamp:	517a1be7
Exception code:	c0000005
Exception – offset:	0006c75e
Operating system version:	6.1.7601.2.1.0.768.3
Locale-identifier:	1038
Additional informations 1:	cde9
Additional informations 2:	cde9a407895e0a347ae9056bf7c25abf
Additional informations 3:	ea66
Additional informations 4:	ea6685f3152599fa81698b1404af871e

(The configuration dir was recreated.)
[9 Nov 2013 17:31] MySQL Verification Team
Please try version 6.0.8. Thanks.
[9 Nov 2013 18:25] László Fenyvesi
6.0.8 works well, thank you!
[12 Nov 2013 22:47] MySQL Verification Team
Thank you for the feedback.

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