Bug #70471 MySQL Workbench fails to start

• Submitted: 30 Sep 2013 17:49
• Modified: 17 Nov 2013 16:40
• Reporter: Chuck Thompson
• Status: No Feedback
• Category: MySQL Workbench
• Severity: S2 (Serious)
• Version: 6.0.7 CE
• OS: Windows (8)
• CPU Architecture: Any

[30 Sep 2013 17:49] Chuck Thompson

Description:
I get the following pop up error when I try to start the MySQL Workbench:  MySQL Workbench has encountered a problem.  External component has thrown an exception.  We are sorry for the inconvenience but an unexpected exception has been raised by one of the MySQL Workbench modules.  In order to fix the issue we would kindly as you to file a bug report.  

How to repeat:
Simply try to start the MySQL Workbench.

Suggested fix:
Probably some configuration conflict somewhere.

[30 Sep 2013 17:50] Chuck Thompson

MySQL start up workbench error.

Attachment: MySQL_Workbench_Error.PNG (image/png, text), 39.72 KiB.

[30 Sep 2013 17:51] MySQL Verification Team

Please check for duplicate with http://bugs.mysql.com/bug.php?id=70262 (see workaround renaming the folder). Thanks.

[30 Sep 2013 18:00] Chuck Thompson

Renaming doesn't work.  I went from C:\Database\MySQL\MySQL Workbench 6.0.7 CE to C:\Database\MySQL\Workbench and it still doesn't work.

[1 Oct 2013 0:07] Chuck Thompson

I jumped down to a previous version of MySQL Workbench --> 5.2.46 CE and it worked .  Not sure if 6.0.7 CE may have an issue with Windows 8.

[10 Oct 2013 12:53] Alfredo Kojima

Can you send the wb.log file generated when the crash occurs?

[18 Nov 2013 1:00] Bugs System

No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".