| Bug #70168 | MySQL Community Server 5.6 Installer for windows crash on 64 bits Win 7 Prof | ||
|---|---|---|---|
| Submitted: | 27 Aug 2013 20:08 | Modified: | 7 Feb 2014 3:10 |
| Reporter: | Phuc Ly | Email Updates: | |
| Status: | Closed | Impact on me: | |
| Category: | MySQL for Windows: Installer | Severity: | S1 (Critical) |
| Version: | 5.6.13.0/5.6.13.1 | OS: | Windows (Win 7 64bit Prof) |
| Assigned to: | Javier Rivera Zavala | CPU Architecture: | Any |
| Tags: | crash, installer, Windows 7 Prof 64bit | ||
[27 Aug 2013 20:08]
Phuc Ly
[27 Aug 2013 23:54]
MySQL Verification Team
Thank you for the bug report. The crash happens starting the installer or at some point? in the last case please provide the install process step by step. Thanls.
[28 Aug 2013 12:24]
Phuc Ly
I double clicked on the msi Click run at the security warning window The installer extract and when it says "Please wait while the MySQL Installer processes the current operation" another window popup reporting the installer crashed.
[28 Aug 2013 15:23]
MySQL Verification Team
Thank you for the feedback.
[5 Sep 2013 17:13]
MySQL Verification Team
http://bugs.mysql.com/bug.php?id=70250 duplicate of this one.
[21 Sep 2013 23:31]
Jamie Laning
Having what sounds like the same issue updating to 5.6.14.0 on HP G70 laptop, 64-bit. Running Windows 7 Home Premium. Currently have: MySQL Workbench 5.2 CE MySQL Server 5.5 MySQL Connector Net 6.6.4
[21 Sep 2013 23:37]
Jamie Laning
Sorry, my erros is happening in a different spot, it appears...
MSI > Run > Yes > Yes
Update Products Window > Click Install Updates link
"Apply Updates" > Click Execute
Connect to the Internet & Fetch product update information > both checked
Click Next
"The following products will be installed or updated"
Click Execute
mySQL Server 5.5.33
Status: Update Success
Progress bar is about half way
Message...
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.ComponentModel.Win32Exception (0x80004005): The specified service does not exist as an installed service
************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.18052 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
WexInstaller
Assembly Version: 1.3.3.0
Win32 Version: 1.3.3.0
CodeBase: file:///C:/Program%20Files%20(x86)/MySQL/MySQL%20Installer/MySQLInstaller.exe
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.18044 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.18047 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.18021 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
WexInstaller.Core
Assembly Version: 1.3.3.0
Win32 Version: 1.3.3.0
CodeBase: file:///C:/Program%20Files%20(x86)/MySQL/MySQL%20Installer/WexInstaller.Core.DLL
----------------------------------------
System.DirectoryServices
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.18021 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.DirectoryServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.DirectoryServices.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.18060 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.18060 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.0.30319.18060 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.0.30319.18060 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
StandardPlugins
Assembly Version: 1.3.3.0
Win32 Version: 1.3.3.0
CodeBase: file:///C:/Program%20Files%20(x86)/MySQL/MySQL%20Installer/StandardPlugins.DLL
----------------------------------------
System.ServiceProcess
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceProcess/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.0.30319.18060 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 10.0.0.0
Win32 Version: 11.0.50709.17929 built by: FX45RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
Interop.Shell32
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/MySQL/MySQL%20Installer/Interop.Shell32.DLL
----------------------------------------
CustomMarshalers
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/CustomMarshalers/v4.0_4.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
[23 Sep 2013 17:16]
MySQL Verification Team
marked as duplicate of this one. http://bugs.mysql.com/bug.php?id=70386
[3 Oct 2013 11:24]
Ben Ritchie
"C:\Program Files\MySQL\MySQL Server 5.5\bin\mysqld.exe" --install MySQL55
[3 Oct 2013 11:27]
Ben Ritchie
Sorry last comment incomplete.. Ok, so problem here is that the installer references a service named "MySQL55" during upgrade, but old version uses "MySQL" So trick to fix it is to uninstall the MySQL service and install it with the new name so that the upgrader can run against it and update it later. Uninstall the old service using : "C:\Program Files\MySQL\MySQL Server 5.5\bin\mysqld.exe" --remove Then install the new name : "C:\Program Files\MySQL\MySQL Server 5.5\bin\mysqld.exe" --install MySQL55 I tried renaming the service (using regedit) and rebooting but that's a nightmare..
[4 Oct 2013 20:47]
Jose Gabriel Valencia Ornelas
Posted by developer: Resubmiting info. Was tested several scenarios to doing the upgrade installing first 5.6.13 against the latest version 5.6.14 of the installer, (using only the installer, also another scenario where the older server is uninstalled from control panel instead of using the installer) removing the data folders manually too, without any problems. According to the latest updated made on 03/Oct/2013 seems that the older install was made manually and with custom settings (no using the installer) the installer in this cases don't know how to deal with those manual installation because doesn't store any info about how is setup so the installer can't do the upgrade. this is not a bug, is working as design. that is for the installer says and error that can't be removed the service for the server because is not found... in this cases the uninstall should be done manually too and then install the new server through the installer (not manually) It is probably needed to run the SC util in command line to delete the older service (SC delete <ServiceName>) Must be used the installer all the time, not use anymore any manually or msi packages. Closing and rejecting the bug for now.
[21 Oct 2013 23:46]
Paolo Cuadros
I have the same problem, open the Installer but version 5.6.14 and when UAC asks for permision to run WexInstaller.exe it crashes. I have an HP G60 with AMD TurionX2 processor. I deinstalled everything MySQL, the db, services , connectors, workbench, still shows the same error.
[25 Nov 2013 18:36]
Jose Gabriel Valencia Ornelas
Posted by developer: will be included in 1.3.5, the fix correct the weay that the existing service is detected
[21 Dec 2013 19:01]
Howard Johnson
What I'm seeing is that the following 3 Windows msi installers don't work (I'm running Window 7 Professional x64): * mysql-installer-web-community-5.6.15.0.msi (is suppose to download update content) * mysql-installer-community-5.6.15.0.msi (is suppose to contain update content) * mysql-installer-community-5.5.35.0 (is suppose to contain update content, but one version back) The installers run correctly at first and I am able to ok the agreement. Then they correctly all find what needs to be updated on my system, which varies a bit by specific installer above as follows: * my server (finds for both 5.6.15 installers: web and web-community) * workbench (finds for both all installers: 5.6.15 and 5.5.35) * connector (finds for both all installers: 5.6.15 and 5.5.35) All three installers fail to find the correct server to install for one reason or another. TIP: I noticed that the 5.6.15 installers report that they are trying to install 5.1.70 instead of 5.5.35 as it is suppose to. This was true for both the web installer and the non-web installer. The error message they report when the server is not found is: "The remote server returned an error: (404) Not Found." This is sort of odd especially in the cases where the msi installer contains the content and is not suppose to get it from the web. TIP2: I'm guessing there is an error in what version the installer is trying to install which not only makes the install impossible, but also causes the non-web installer to go to the web and look even when it should not be doing that. The 2 installers which in addition to being for the server (i.e. the ones that are suppose to install the connector and workbench) work correctly, in that they install the new connector and workbench, (even though they fail to install the server).
[7 Feb 2014 3:10]
Philip Olson
Fixed as of MySQL Installer 1.3.5, and here's the changelog entry: Sometimes the Installer would fail to locate MySQL Server 5.6.15 for download, and under some circumstances, the Installer would crash. Thank you for the bug report.
[6 Oct 2014 10:08]
Andrew Hargreaves
I still have the same problem. Running for the first time. Very simple fix. 1. Open MySQL Installer 2. Click "Catalog..." (Bottom right) 3. Click "Execute" to update the catalog 4. Click "Next" and then "Finish" 5. Click "Add" and you should be able to install the server now with no problems. Maybe there should be a process run on first open which updates the catalog automatically?? Many thanks Andrew
