MySQL Bugs: #68381: Unable to configure service

Bug #68381	Unable to configure service
Submitted:	14 Feb 2013 17:53	Modified:	19 Apr 2013 9:26
Reporter:	Jörg Büchner	Email Updates:
Status:	Closed	Impact on me:	None
Category:	MySQL Server: Installing	Severity:	S2 (Serious)
Version:	5.6	OS:	Windows (Vista, Win7)
Assigned to:		CPU Architecture:	Any

Description:
Using MySQL Installer 5.6.10
the installation fails with

mysql-server-5.6-winx64:37 - Configured service.
mysql-server-5.6-winx64:43 - Attempting to start service.
mysql-server-5.6-winx64:100 - Unable to configure service.

How to repeat:
I tried several times under both mentioned operating systems, also after completely removing version 5.5.

Suggested fix:
I finally found a solution by Bruno Ribeiro in the net on http://bugs.mysql.com/bug.php?id=64177
Although this was found for V5.5 it equally works for 5.6.

Quite generally I think that particular for a newcomer it is repellent to meet a non-working installation, so much more as there is not the least hint what to do next in case of error.

For this particular error I think the simplest way would be to give a choice to the user of how to log on, Local System Account or not.

P.S.:
Thank you very much for developing and providing MySQL.

I am sorry that your initial experience with MySQL 5.6 was not as good as expected.

I will ask the team responsible for the Windows installer to take a look at this. Hopefully the workaround will provide a clue to what is going on.

The Windows Installer team informs me that as of 2013-02-15, there is a new version of the Windows Installer package available (5.6.10.1). A number of problems have been fixed here, so please give that a try.

The advice is to start with a clean install: start MySQL Installer and remove all 5.6 products + check to clean the MySQL data + the MySQL Installer itself.

Thank you Erlend. The new installer works flawless.
Thank you also for the instruction.

All the best
Jörg

Thank you for the feedback. So the issue reported is fixed?. Thanks.

flawless = fixed