Bug #66136 | MySQLWorkbench.exe not run | ||
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Submitted: | 1 Aug 2012 2:32 | Modified: | 29 Jan 2013 3:40 |
Reporter: | Georgia Liu | Email Updates: | |
Status: | No Feedback | Impact on me: | |
Category: | MySQL Workbench | Severity: | S1 (Critical) |
Version: | 5.2.41 | OS: | Windows |
Assigned to: | CPU Architecture: | Any |
[1 Aug 2012 2:32]
Georgia Liu
[1 Aug 2012 6:48]
Valeriy Kravchuk
Do you see anything related in the Event Viewer logs at OS level?
[1 Aug 2012 22:03]
Nicholas Selleh
I have the same issue. Same version of MySQL and all windows details. Windows Application Logs are as follows: Error #1 <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name=".NET Runtime" /> <EventID Qualifiers="0">1026</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-08-01T21:46:59.000000000Z" /> <EventRecordID>36067</EventRecordID> <Channel>Application</Channel> <Computer>C11NSelleh.startechnology.com</Computer> <Security /> </System> - <EventData> <Data>Application: MySQLWorkbench.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 100B954E Stack:</Data> </EventData> </Event> Error #2: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-08-01T21:47:01.000000000Z" /> <EventRecordID>36068</EventRecordID> <Channel>Application</Channel> <Computer>C11NSelleh.startechnology.com</Computer> <Security /> </System> - <EventData> <Data>MySQLWorkbench.exe</Data> <Data>5.2.40.8790</Data> <Data>4fa2f938</Data> <Data>wbprivate.be.dll</Data> <Data>0.0.0.0</Data> <Data>4fa2f597</Data> <Data>c0000005</Data> <Data>000b954e</Data> <Data>b78</Data> <Data>01cd702f2c277a97</Data> <Data>C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\MySQLWorkbench.exe</Data> <Data>C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\wbprivate.be.dll</Data> <Data>6c88b597-dc22-11e1-91f7-1c659d016cb0</Data> </EventData> </Event> Information Log #1: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-08-01T21:47:08.000000000Z" /> <EventRecordID>36069</EventRecordID> <Channel>Application</Channel> <Computer>C11NSelleh.startechnology.com</Computer> <Security /> </System> - <EventData> <Data>2976108303</Data> <Data>1</Data> <Data>APPCRASH</Data> <Data>Not available</Data> <Data>0</Data> <Data>MySQLWorkbench.exe</Data> <Data>5.2.40.8790</Data> <Data>4fa2f938</Data> <Data>wbprivate.be.dll</Data> <Data>0.0.0.0</Data> <Data>4fa2f597</Data> <Data>c0000005</Data> <Data>000b954e</Data> <Data /> <Data /> <Data>C:\Users\nick.selleh\AppData\Local\Temp\WERF805.tmp.WERInternalMetadata.xml</Data> <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MySQLWorkbench.e_f3c6e8caf1987cc1adf5d62e125c2cc173344f8_136e1303</Data> <Data /> <Data>0</Data> <Data>6c88b597-dc22-11e1-91f7-1c659d016cb0</Data> <Data>0</Data> </EventData> </Event>
[1 Aug 2012 22:05]
Nicholas Selleh
Contents of AppCrash_MySQLWorkbench.e_f3c6e8caf1987cc1adf5d62e125c2cc173344f8_136e1303
Attachment: Report.wer (application/octet-stream, text), 23.29 KiB.
[1 Aug 2012 23:44]
MySQL Verification Team
I couldn't repeat on Windows 7 Professional and Ultimate. I don't know it works on my computers because I already installed msi install, please try the msi install and report what you got?. Thanks;
[2 Aug 2012 13:56]
Nicholas Selleh
Shoot, I must not have caught the .zip in the first comment. My previously reported errors were from an install using mysql-workbench-gpl-5.2.41-win32.msi.
[2 Aug 2012 14:08]
Nicholas Selleh
I just repaired Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) by downloading and installing the file available at http://www.microsoft.com/download/en/details.aspx?id=8328. MySQLWorkbench still wont run, and Windows Event logs still report the same errors: Error Summary: Exception Info: exception code c0000005, exception address 100B954E ... wbprivate.be.dll I'll attach the Report.WER for the latest app crash.
[2 Aug 2012 14:09]
Nicholas Selleh
2nd app crash report
Attachment: Report.wer (application/octet-stream, text), 23.29 KiB.
[2 Aug 2012 14:30]
Nicholas Selleh
Contents of some logs at C:\Users\<user>\AppData\Roaming\MySQL\Workbench\log 1st Log: 08:59:12 [INF][ Workbench]: Starting up Workbench 08:59:12 [INF][ Workbench]: Current environment: Command line: "C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\MySQLWorkbench.exe" CurrentDirectory: C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE HasShutdownStarted: False OSVersion: Microsoft Windows NT 6.1.7601 Service Pack 1 SystemDirectory: C:\Windows\system32 TickCount: 3382569 UserInteractive: True Version: 4.0.30319.269 WorkingSet: 33120256 08:59:12 [INF][ Workbench]: Environment variables: Path = C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Dell\DW WLAN Card;C:\Program Files (x86)\Voltage Security\Voltage SecureMail\;C:\Program Files (x86)\Common Files\Voltage Security\;C:\Program Files\Voltage Security\Voltage SecureMail\;C:\Program Files\Common Files\Voltage Security\;;C:\Program Files (x86)\Calibre2\;C:\Program Files (x86)\Windows Live\Shared TEMP = C:\Users\NICK~1.SEL\AppData\Local\Temp USERDNSDOMAIN = STARTECHNOLOGY.COM PATHEXT = .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC USERDOMAIN = STARTECHNOLOGY PROCESSOR_ARCHITECTURE = x86 ProgramW6432 = C:\Program Files APPDATA = C:\Users\nick.selleh\AppData\Roaming windir = C:\Windows LOCALAPPDATA = C:\Users\nick.selleh\AppData\Local CommonProgramW6432 = C:\Program Files\Common Files TMP = C:\Users\NICK~1.SEL\AppData\Local\Temp USERPROFILE = C:\Users\nick.selleh ProgramFiles = C:\Program Files (x86) CommonProgramFiles(x86) = C:\Program Files (x86)\Common Files FP_NO_HOST_CHECK = NO HOMEPATH = \Users\nick.selleh COMPUTERNAME = C11NSELLEH ProgramData = C:\ProgramData PROCESSOR_ARCHITEW6432 = AMD64 USERNAME = nick.selleh NUMBER_OF_PROCESSORS = 4 PROCESSOR_IDENTIFIER = Intel64 Family 6 Model 37 Stepping 5, GenuineIntel __COMPAT_LAYER = WinXPSp3 SystemRoot = C:\Windows ComSpec = C:\Windows\system32\cmd.exe LOGONSERVER = \\STAR-DIRECTORY MOZ_PLUGIN_PATH = C:\Program Files (x86)\SumatraPDF\ ProgramFiles(x86) = C:\Program Files (x86) SystemDrive = C: CommonProgramFiles = C:\Program Files (x86)\Common Files PROCESSOR_LEVEL = 6 PROCESSOR_REVISION = 2505 PSModulePath = C:\Windows\system32\WindowsPowerShell\v1.0\Modules\ ALLUSERSPROFILE = C:\ProgramData PUBLIC = C:\Users\Public OS = Windows_NT HOMEDRIVE = C: 08:59:12 [INF][ Workbench]: Current version given by meta info is: 5.2.40 08:59:12 [INF][ Workbench]: This is the first start of a new version. Doing some clean up. 08:59:12 [INF][ Workbench]: Setting PATH to: C:\Windows\system32;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Dell\DW WLAN Card;C:\Program Files (x86)\Voltage Security\Voltage SecureMail\;C:\Program Files (x86)\Common Files\Voltage Security\;C:\Program Files\Voltage Security\Voltage SecureMail\;C:\Program Files\Common Files\Voltage Security\;;C:\Program Files (x86)\Calibre2\;C:\Program Files (x86)\Windows Live\Shared 08:59:12 [INF][ mforms managed]: Initializing mforms 08:59:13 [INF][ WBContext]: WbContext::init 08:59:16 [WRN][ grt]: Error while loading 'C:\Users\nick.selleh\AppData\Roaming\MySQL\Workbench\wb_state.xml': The file "C:\Users\nick.selleh\AppData\Roaming\MySQL\Workbench\wb_state.xml" is not a valid MySQL Workbench state file. Error while loading 'C:\Users\nick.selleh\AppData\Roaming\MySQL\Workbench\user_starters.xml': The file "C:\Users\nick.selleh\AppData\Roaming\MySQL\Workbench\user_starters.xml" is not a valid MySQL Workbench starters file. ... So I renamed user_starters.xml to user_statrers_BKUP.xml and wd_state.xml to wb_state_BKUP.xml in hopes that the application would recreate proper ones upon the next execution. On the next attempted launch of MySQLWorkbench it still crashed as usual. The windows application logs indicated the same wbprivate.be.dll problems and the latest log from C:\Users\<user>\AppData\Roaming\MySQL\Workbench\log is as follows: Env variables are the same... 09:15:31 [INF][ Workbench]: Current version given by meta info is: 5.2.40 09:15:31 [INF][ Workbench]: This is the first start of a new version. Doing some clean up. 09:15:31 [INF][ Workbench]: Setting PATH to: C:\Windows\system32;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Dell\DW WLAN Card;C:\Program Files (x86)\Voltage Security\Voltage SecureMail\;C:\Program Files (x86)\Common Files\Voltage Security\;C:\Program Files\Voltage Security\Voltage SecureMail\;C:\Program Files\Common Files\Voltage Security\;;C:\Program Files (x86)\Calibre2\;C:\Program Files (x86)\Windows Live\Shared 09:15:31 [INF][ mforms managed]: Initializing mforms 09:15:32 [INF][ WBContext]: WbContext::init Why is the "Current version given by meta info" 5.2.40 when I'm trying to run 5.2.41 for the first time?
[2 Aug 2012 15:33]
Nicholas Selleh
I filed a separate bug under http://bugs.mysql.com/bug.php?id=66163
[3 Aug 2012 14:17]
Valeriy Kravchuk
Still waiting for feedback from the original reporter.
[4 Sep 2012 1:00]
Bugs System
No feedback was provided for this bug for over a month, so it is being suspended automatically. If you are able to provide the information that was originally requested, please do so and change the status of the bug back to "Open".
[19 Dec 2012 17:02]
Luis Verge
Hello, I'm having similar issue windows 7 with the noinstall zip file . I try to start it but no response. Any idea?
[29 Dec 2012 3:40]
MySQL Verification Team
Please try version 5.2.45. Thanks.
[30 Jan 2013 1:00]
Bugs System
No feedback was provided for this bug for over a month, so it is being suspended automatically. If you are able to provide the information that was originally requested, please do so and change the status of the bug back to "Open".