Bug #64479 mysql installer hangs @ 2nd step of configuration process after pressing execute
Submitted: 28 Feb 2012 5:11 Modified: 17 May 2013 1:23
Reporter: kayur goyal Email Updates:
Status: No Feedback Impact on me:
None 
Category:MySQL Server: Installing Severity:S2 (Serious)
Version:5.5.20 x64 OS:Windows (windows 7 enterprise edition)
Assigned to: CPU Architecture:Any

[28 Feb 2012 5:11] kayur goyal
Description:
I am trying to install the mysql server on my system, 64 bit windows 7 enterprise edition. I am using the installer package 5.5.20 x64. On reaching the second step in the configuration process after pressing execute the installer hangs, hence I am unable to install the server. 
Also i tried to download the zip folder extract the files and use it but in that I am unable to create a database and tables due to grant/ privileges constraints. Its showing that I have only USE grants available.
PLEASE ASSIST me to how to install it and continue with my work.

How to repeat:
I downloaded the installer, installed it, after that uninstalled it, then again tried to install it, that's when it hangs @ the second step of running the configuration after clicking the execute button.
[28 Feb 2012 11:40] MySQL Verification Team
Using the Control Panel verify if even the start service failed the server and others components were installed, remove the MySQL server using the Control Panel and if you don't have data to preserve remove the data directory with administrator privileges, The data directory in the default directory is located at:

C:\ProgramData\MySQL>dir "MySQL Server 5.5"
 Volume in drive C has no label.
 Volume Serial Number is A423-3779

 Directory of C:\ProgramData\MySQL\MySQL Server 5.5

22/02/2012  17:18    <DIR>          .
22/02/2012  17:18    <DIR>          ..
27/02/2012  14:41    <DIR>          data
22/02/2012  17:18             9.174 my.ini
               1 File(s)          9.174 bytes
               3 Dir(s)  430.027.243.520 bytes free

C:\ProgramData\MySQL>

Try to install again. If fails describe step by step the install process you tried. Thanks.
[29 Feb 2012 9:21] kayur goyal
thanks :)
[3 Mar 2012 19:20] Valeriy Kravchuk
Also it makes sense to try newer version, 5.5.21, now.
[4 Apr 2012 1:00] Bugs System
No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".
[27 Sep 2012 4:07] Joel Small
Hi, I'm having the same issue with the new msi installer for 5.5.27 - winx64

I'm also running windows 7 enterprise edition.  It installed fine originally, but now after an uninstall, it won't re-install!
[17 Apr 2013 1:23] MySQL Verification Team
Please try the new version 5.5.30. Thanks.
[18 May 2013 1:00] Bugs System
No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".