MySQL Bugs: #64059: lost mysql connection from VC++ windows service application

Bug #64059	lost mysql connection from VC++ windows service application
Submitted:	18 Jan 2012 15:02	Modified:	18 Jan 2012 17:00
Reporter:	santhosh kumar	Email Updates:
Status:	Not a Bug	Impact on me:	None
Category:	MySQL Server: C API (client library)	Severity:	S2 (Serious)
Version:	5.1.34	OS:	Windows (xp)
Assigned to:		CPU Architecture:	Any

Description:
We have created a windows service application (a standard one) in Visual studio 2005. It is entirely C/C++ code. Service application establishes connection with MYSQL. My windows service application looks like the one in http://msdn.microsoft.com/en-us/library/bb540475(v=vs.85).aspx

On our local machine (OS: Windows XP), application is running fine.
On server (OS: Windows server 2007), service application is losing mysql connection after 15 minutes of successful execution. Error code returned while querying data was 2006. This indicates a time out issue from the information i searched. 

Where as our program has regular queries and has no idle time. There is no issue with query cache size also. It is a small table and data to be returned for query is also small. This is not a MYISAM engine. This is not a embedded connection.

My doubt: Is Windows service application compatible with MYSQL C API? 

How to repeat:
I also do not know how to repeat this.

We're sorry, but the bug system is not the appropriate forum for asking help on using MySQL products. Your problem is not the result of a bug.

Support on using our products is available both free in our forums at http://forums.mysql.com/ and for a reasonable fee direct from our skilled support engineers at http://www.mysql.com/support/

Thank you for your interest in MySQL.

Search for definition of MySQL %timeout% variables and how do they affect connections.

@Santosh .. maybe this will help: 
http://www.webyog.com/blog/2009/08/10/mysql-server-has-gone-away-part-1-max_allowed_packet...
(try to reaise max_allowed_packet).

And YES: of course you can write a Windows service program with the C-API.