Bug #62525 MySQL workbench crashes directly on startup
Submitted: 24 Sep 2011 0:32 Modified: 27 Nov 2011 6:17
Reporter: Vladislav Vaintroub Email Updates:
Status: No Feedback Impact on me:
None 
Category:MySQL Workbench Severity:S3 (Non-critical)
Version:5.2.35 OS:Microsoft Windows
Assigned to: CPU Architecture:Any

[24 Sep 2011 0:32] Vladislav Vaintroub
Description:
MySQL workbench crashes directly on startup, after installation.

How to repeat:
No clue. Install workbench on my machine. Start it.
[24 Sep 2011 0:33] Vladislav Vaintroub
Here is the picture:

http://www.facebook.com/#!/photo.php?fbid=273900269295520&set=a.273900265962187.72619.1000...
[24 Sep 2011 5:59] Valeriy Kravchuk
Do you have any additional information in Event Viewer? Like where it crashed etc. 

If previous version, 5.2.34, worked there, is it possible to get the output of Help > System Info from it.
[24 Sep 2011 6:08] Vladislav Vaintroub
Ok, here is event log:

Faulting application name: MySQLWorkbench.exe, version: 5.2.35.7915, time stamp: 0x4e7957cf
Faulting module name: atioglxx.dll, version: 6.14.10.9232, time stamp: 0x4b208022
Exception code: 0xc0000005
Fault offset: 0x0000b212
Faulting process id: 0x1f64
Faulting application start time: 0x01cc7a4f22ea69a0
Faulting application path: C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\MySQLWorkbench.exe
Faulting module path: C:\Windows\system32\atioglxx.dll

5.2.34 crashed similarly
[24 Sep 2011 7:39] Valeriy Kravchuk
atioglxx.dll is a driver for a video card probably. Had you tried to update it? 

Also, please, try to start Workbench from command line with -swrendering option. I wonder if that will make any difference.
[24 Oct 2011 23:00] Bugs System
No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".
[26 Oct 2011 13:43] Roderic Henry
I did two recent installs of Win7 pro and I'm experiencing the same problem with one of the machines. I'm using the same version for both machines: 5.2.35 CE. I'm not sure what's different. Windows is updated on both.
[26 Oct 2011 14:11] Roderic Henry
I solved the problem by disabling my external graphics adapter. Strangely it still works when I re-enabled the graphics adapter.
[27 Oct 2011 6:17] Valeriy Kravchuk
I still need to know if updating drivers or running with -swrendering option helps.
[27 Nov 2011 7:00] Bugs System
No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".