| Bug #62065 | MySql Workbench crashes on start | ||
|---|---|---|---|
| Submitted: | 3 Aug 2011 4:08 | Modified: | 9 Sep 2011 17:44 |
| Reporter: | Craig Roberts | Email Updates: | |
| Status: | Not a Bug | Impact on me: | |
| Category: | MySQL Workbench | Severity: | S1 (Critical) |
| Version: | 5.2.34.7780 | OS: | Windows (7 professional x64) |
| Assigned to: | CPU Architecture: | Any | |
[3 Aug 2011 4:08]
Craig Roberts
[3 Aug 2011 6:13]
Valeriy Kravchuk
Please, try to start it from cmd.exe command line window, with -swrendering option: MySQLWorkbench.exe -swrendering I wonder if this will change anything.
[5 Aug 2011 0:02]
Craig Roberts
it still crashes Problem signature: Problem Event Name: APPCRASH Application Name: MySQLWorkbench.exe Application Version: 5.2.34.7780 Application Timestamp: 4ddbbfe9 Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7601.17625 Fault Module Timestamp: 4de8781e Exception Code: e0434352 Exception Offset: 0000b9bc OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 4105 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
[7 Aug 2011 19:57]
David Anderson
stack traces
Attachment: mysqlworkbench_crash.txt (text/plain), 8.37 KiB.
[7 Aug 2011 19:57]
David Anderson
Also have the same problem, but on vista x64. I've noticed that no one knows what this is about and thus suggest random solutions (try installing python? wtf?) Of course -swrendering didn't change anything, why would it? Does anyone have any clue how to write software that isn't so ridiculously broken that crashes upon loading? Do you guys even test? Give me the code and I'll fix it. I ran the .net verifier and it all came back fine.
[19 Aug 2011 1:42]
Alfredo Kojima
Thank you for offering help on fixing/tracking this issue. The source code for Workbench may be downloaded from: http://dev.mysql.com/downloads/workbench/5.2.html (mysql-workbench-gpl-5.2.34-src.zip) We do appreciate!
[19 Aug 2011 19:50]
Alfredo Kojima
Can you try running Windows Update to see if there's soemthing wrong with KERNELBASE.DLL ? I've been searching for similar problems in google and the most common causes seem to be: - corrupt kernelbase.dll - bad video drivers - bad drivers for other devices (like printer)
[24 Aug 2011 14:48]
Ars Moriendi
I am having the same problem. I'm not sure when it started, but it's been recently. I believe since I upgraded to .NET 4. System: Windows 7 Home Premium (SP1) 0 64x - all updates installed, as of 8/24/2011. Application: MySQL Workbench 5.2 CE .NET Framework: v4 .Net Verifier: verified Problem signature: Problem Event Name: APPCRASH Application Name: MySQLWorkbench.exe Application Version: 5.2.34.7780 Application Timestamp: 4ddbbfe9 Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7601.17651 Fault Module Timestamp: 4e211319 Exception Code: e0434352 Exception Offset: 0000b9bc OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\windows\system32\en-US\erofflps.txt .Net Runtime Error: (8/24/2011 - 9:34:32am) Application: MySQLWorkbench.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.TypeInitializationException Stack: at MySQL.GUI.Workbench.Program.Main(System.String[]) Application Error: (8/24/2011 - 9:34:34am) Faulting application name: MySQLWorkbench.exe, version: 5.2.34.7780, time stamp: 0x4ddbbfe9 Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319 Exception code: 0xe0434352 Fault offset: 0x0000b9bc Faulting process id: 0x13d0 Faulting application start time: 0x01cc626af08a4c79 Faulting application path: C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\MySQLWorkbench.exe Faulting module path: C:\windows\syswow64\KERNELBASE.dll Report Id: 2f05ef11-ce5e-11e0-aa03-4061867510c4 WER file: Version=1 EventType=APPCRASH EventTime=129586700742592594 ReportType=2 Consent=1 ReportIdentifier=2f05ef12-ce5e-11e0-aa03-4061867510c4 IntegratorReportIdentifier=2f05ef11-ce5e-11e0-aa03-4061867510c4 WOW64=1 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=MySQLWorkbench.exe Sig[1].Name=Application Version Sig[1].Value=5.2.34.7780 Sig[2].Name=Application Timestamp Sig[2].Value=4ddbbfe9 Sig[3].Name=Fault Module Name Sig[3].Value=KERNELBASE.dll Sig[4].Name=Fault Module Version Sig[4].Value=6.1.7601.17651 Sig[5].Name=Fault Module Timestamp Sig[5].Value=4e211319 Sig[6].Name=Exception Code Sig[6].Value=e0434352 Sig[7].Name=Exception Offset Sig[7].Value=0000b9bc DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7601.2.1.0.768.3 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=0a9e DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=0a9e DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789 UI[2]=C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\MySQLWorkbench.exe UI[3]=MySQL Workbench has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\MySQLWorkbench.exe LoadedModule[1]=C:\windows\SysWOW64\ntdll.dll LoadedModule[2]=C:\windows\SYSTEM32\MSCOREE.DLL LoadedModule[3]=C:\windows\syswow64\KERNEL32.dll LoadedModule[4]=C:\windows\syswow64\KERNELBASE.dll LoadedModule[5]=C:\windows\syswow64\ADVAPI32.dll LoadedModule[6]=C:\windows\syswow64\msvcrt.dll LoadedModule[7]=C:\windows\SysWOW64\sechost.dll LoadedModule[8]=C:\windows\syswow64\RPCRT4.dll LoadedModule[9]=C:\windows\syswow64\SspiCli.dll LoadedModule[10]=C:\windows\syswow64\CRYPTBASE.dll LoadedModule[11]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll LoadedModule[12]=C:\windows\syswow64\SHLWAPI.dll LoadedModule[13]=C:\windows\syswow64\GDI32.dll LoadedModule[14]=C:\windows\syswow64\USER32.dll LoadedModule[15]=C:\windows\syswow64\LPK.dll LoadedModule[16]=C:\windows\syswow64\USP10.dll LoadedModule[17]=C:\windows\system32\IMM32.DLL LoadedModule[18]=C:\windows\syswow64\MSCTF.dll LoadedModule[19]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll LoadedModule[20]=C:\windows\system32\MSVCR100_CLR0400.dll LoadedModule[21]=C:\windows\assembly\NativeImages_v4.0.30319_32\mscorlib\93e7df09dacd5fef442cc22d28efec83\mscorlib.ni.dll LoadedModule[22]=C:\windows\syswow64\ole32.dll LoadedModule[23]=C:\windows\system32\uxtheme.dll LoadedModule[24]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\nlssorting.dll LoadedModule[25]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll LoadedModule[26]=C:\windows\system32\CRYPTSP.dll LoadedModule[27]=C:\windows\system32\rsaenh.dll LoadedModule[28]=C:\windows\system32\RpcRtRemote.dll LoadedModule[29]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=MySQL Workbench AppPath=C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\MySQLWorkbench.exe
[31 Aug 2011 0:42]
Alfredo Kojima
Someone found out this problem is caused by the wrong MSVC2010 redistributables being installed. You need the 32bit/x86 version of the redistributables, not the 64bit, regardless of what OS you're running, since WB is a 32bit app.
[8 Sep 2011 8:46]
Richard Heath
Thanks. Had same problem. Reinstalling with x86 version worked for me.
[9 Sep 2011 4:05]
Craig Roberts
Microsoft Visual C++ 2010 Redistributable Package (x86) http://www.microsoft.com/download/en/details.aspx?id=5555 Fixed the problem.
[13 Dec 2011 14:30]
Sree Lalgudi
Hi, I downloaded the version in the link and the problem was fixed for me as well. Thanks a lot, Sree
[18 Dec 2011 6:47]
vijay Yadav
Thanks for the visual c++ link, after installing workbench worked like charm on windows 7 64 bit machine. http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5555
[11 Jan 2012 13:27]
Tapan Trivedi
Thanks. Installing C++ redistributable (32-bit) on win 7 (64-bit) worked for me.
[18 Feb 2013 0:35]
Martin Iversen
This is a bit outdated to comment, but I got the same problem on Win 7 sp1. Had installs of both WB-gpl-5.2.44-win32.msi and WB-gpl-5.2.47-win32.msi crashing. Reinstalling Net Framework 4 and VC++ redist 2010 x86&x64 didn't help. (Tried VC++ redist 2012 but that didn't do any good either). Tried an old WB-gpl-5.2.34.1-win32.msi and that brought Workbench back. Martin
[22 Nov 2013 15:59]
Sam Luna
I read several forum posts about this with only more questions and seemingly shotgunned suggestions. Thanks, Alfredo for posting the fix installing x86 (32-bit) C++ 2010 runtimes even if on a 64-bit platform. That worked for me, too.
[22 Nov 2013 16:13]
Sam Luna
Meant to add: MySQL Community Server 5.6 MySQL Workbench v5.6.14 Windows Server 2012 x64 running in VMware virtual machine.
