MySQL Bugs: #61969: MySQL workbench has stopped working

Bug #61969	MySQL workbench has stopped working
Submitted:	25 Jul 2011 17:01	Modified:	23 Jul 2012 17:30
Reporter:	Dimon Akulich	Email Updates:
Status:	Closed	Impact on me:	None
Category:	MySQL Workbench	Severity:	S1 (Critical)
Version:	5.2.34, 5.2.35, 5.2.36	OS:	Windows (Win 7 x64)
Assigned to:		CPU Architecture:	Any

Description:
Does not run on Win 7 x64. When you start WorkBench appears Windows box, where there are two destination: close the program or look for a solution on the Internet.

How to repeat:
Launch WorckBench on Win 7 x64.

It is presented an exception message screen?. If yes please provide the back trace doing right click around the bug icon and copy it to the clipboard then paste it here. Thanks.

It says, "Work stopped Mysql WorkBench. Find the solution online and close the program or close program."

Attachment: Снимок1.PNG (image/png, text), 65.01 KiB.

Part 2

Attachment: Снимок2.PNG (image/png, text), 67.74 KiB.

This error occurs immediately at startup WorkBench.

MySQL Query Browser operating normally. But i want Workbench.

Hey!

Please, try to start it from cmd.exe command line window with -swrendering option:

MySQLWorkbench.exe -swrendering

I wonder if this will make any difference.

Does not work.

I am confirming the same bug.

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	MySQLWorkbench.exe
  Application Version:	5.2.34.7780
  Application Timestamp:	4ddbbfe9
  Fault Module Name:	KERNELBASE.dll
  Fault Module Version:	6.1.7601.17625
  Fault Module Timestamp:	4de8781e
  Exception Code:	e0434352
  Exception Offset:	0000b9bc
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1033
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

I've installed "Microsoft Visual C++ 2010 Redistributable Package (x86)". Now it looks like everything is working.

Are you tried to re-install?. Thanks.

I was having the same problem as well on Win7(x64). 

I can confirm that installing the Microsoft Visual C++ 2010 Redistributable Package (x86) fixed the problem for me as well.

I am also on Windows 7 x64. Just downloaded WB and get the message 'MySQL WorkBench has stopped working'. Problem details: 
Problem Event Name:	APPCRASH
  Application Name:	MySQLWorkbench.exe
  Application Version:	5.2.34.7780
  Application Timestamp:	4ddbbfe9
  Fault Module Name:	KERNELBASE.dll
  Fault Module Version:	6.1.7601.17651
  Fault Module Timestamp:	4e211319
  Exception Code:	e0434352
  Exception Offset:	0000b9bc
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	2057
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Would appreciate help; I'd rather not download further unnecessary programs.

I am having the same "MySQL Workbench has stopped working" message. It worked yesterday, but stopped working today. Today I did performed the updates that you see in the image I uploaded. When I try to run the program via the command line i get the following error.

Unhandled Exception: System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
   at wb.WBContextUI.init(WBContextUI* , WBFrontendCallbacks* , WBOptions* )
   at MySQL.Workbench.WbContext.init(AppImpl application, WbOptions options, VoidStrUIFormDelegate create_main_form_view)
   at MySQL.GUI.Workbench.Program.Main(String[] Args)

I get the same problem in Windows 7 x64:

And I do have the "Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319" installed.

Problem signature:
  Problem Event Name:	BEX
  Application Name:	MySQLWorkbench.exe
  Application Version:	5.2.34.7780
  Application Timestamp:	4ddbbfe9
  Fault Module Name:	StackHash_0a9e
  Fault Module Version:	0.0.0.0
  Fault Module Timestamp:	00000000
  Exception Offset:	00000000
  Exception Code:	c0000005
  Exception Data:	00000008
  OS Version:	6.1.7600.2.0.0.256.48
  Locale ID:	1033
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Please, check if the same problem still happens with a newer version, 5.2.35.

Still happens for me.

Version 5.2.35 working. tnx!

Not repeatable with current version, 5.2.35.

MySQL Workbench has stopped working

Attachment: mysql_workbench_has_stopped_working.jpg (image/jpeg, text), 127.28 KiB.

I have uploaded an image that shows that it is still happening for me.

cmd screen with details from crash report.

Attachment: mysqlWorkbenchCrash.png (image/png, text), 28.31 KiB.

New release of workbench still not working for me.

Attachment: workbench_stopped_working.jpg (image/jpeg, text), 114.77 KiB.

Looking in windows event viewer these are the error messages I see.

.Net Runtime:

Application: MySQLWorkbench.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
   at <Module>.wb.WBContextUI.init(wb.WBContextUI*, wb.WBFrontendCallbacks*, wb.WBOptions*)
   at MySQL.Workbench.WbContext.init(MySQL.Forms.AppImpl, MySQL.Workbench.WbOptions, VoidStrUIFormDelegate)
   at MySQL.GUI.Workbench.Program.Main(System.String[])

Application Error:

Faulting application name: MySQLWorkbench.exe, version: 5.2.36.8542, time stamp: 0x4ed8d0ff
Faulting module name: atioglxx.dll, version: 6.14.10.11005, time stamp: 0x4e31d81d
Exception code: 0xc0000005
Fault offset: 0x008abf09
Faulting process id: 0xc18
Faulting application start time: 0x01ccb4186d704ecc
Faulting application path: C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\MySQLWorkbench.exe
Faulting module path: C:\Windows\system32\atioglxx.dll
Report Id: ac323105-200b-11e1-afe3-005056c00008

Based on the application error from above (Faulting module name: atioglxx.dll), I started playing around with the graphs drivers. I have two graphics cards in my machine. If I update to the latest drivers for the newer graphics card, I can get workbench to work. The problem is that windows disables the second graphics card, which means I can't use my other monitors. If I let windows configure the drivers, I can use both graphics cards, but not workbench. I will upload a screen shot from device manager, which shows the Microsoft Drivers being used, which workbench doesn't like.

Device Manager Pic

Attachment: device_manager.jpg (image/jpeg, text), 33.77 KiB.

So, is there a fix for this or not?

I have the same problem on Windows Server 2008 R2 Standard.

Don, I can get the latest release (5.2.38) to work if I use the -swrendering option

This has been fixed as of the soon-to-be-released Workbench 5.2.41, and 
here's the changelog entry:

OpenGL determination at startup has been disabled, and instead this
check is performed while creating diagrams. The system could fail at
startup, so now MySQL Workbench avoids this startup trouble and can better
fall back to software rendering if necessary.

MySQL Workbench would also silently fail to load if "Microsoft Visual C++
2010 Redistributable Package" was not available. This is now checked and
reported to the user.

I'm trying MySQL Workbench version 5.2.41, but it does not start for me...
on Windows7.
I have re-installed the visual c++ redistributable and .net as per requirement but still it does not start...

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	MySQLWorkbench.exe
  Application Version:	5.2.41.9727
  Application Timestamp:	500f7b18
  Fault Module Name:	KERNELBASE.dll
  Fault Module Version:	6.1.7600.16850
  Fault Module Timestamp:	4e211485
  Exception Code:	e0434352
  Exception Offset:	0000b9bc
  OS Version:	6.1.7600.2.0.0.256.48
  Locale ID:	1033
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

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