MySQL Bugs: #60649: Program crash when opening add diagram

Bug #60649	Program crash when opening add diagram
Submitted:	25 Mar 2011 18:23	Modified:	28 Aug 2014 1:05
Reporter:	Scott Fife	Email Updates:
Status:	Closed	Impact on me:	None
Category:	MySQL Workbench: Modeling	Severity:	S3 (Non-critical)
Version:	5.2.33 CE Revision 7506	OS:	Windows (Vista x86)
Assigned to:		CPU Architecture:	Any

Description:
MySQL Workbench v5.2.33 continuously crashes when clicking on add diagram.

How to repeat:
Simply start program, click File -> New model and then click Add new diagram icon or large Add diagram.

Please, send the output of Help > System Info menu item. 

When you'll see this crash again, please, right click somewhere in in the error dialog box no text and use Copy stack trace to clipboard context menu item. Send stack trace to this report.

MySQL Workbench crash screenshot

Attachment: MySQL Workbench crash scrnshot.JPG (image/jpeg, text), 71.35 KiB.

MySQL Workbench CE for Windows version 5.2.33

Configuration Directory: C:\Users\Scott\AppData\Roaming\MySQL\Workbench

Data Directory: C:\Program Files\MySQL\MySQL Workbench 5.2 CE

Cairo Version: 1.8.8

Rendering Mode: OpenGL is available on this system, so OpenGL is used for rendering.

OpenGL Driver Version: 2.0.6747 Release

OS: Microsoft Windows Vista Ultimate Edition Service Pack 2 (build 6002), 32-bit

CPU: 2x AMD Turion(tm) 64 X2 Mobile Technology TL-60, 3.4 GiB RAM

Active video adapter: ATI Radeon X1250 

Installed video RAM: 128 MB

Current video mode: 1280 x 800 x 4294967296 colors

Used bit depth: 32

Driver version: 7.01.01.670

Installed display drivers: atiumdag.dll,atiumdva.dat,atitmmxx.dll

Current user language: English (United States)

Regarding the request, "When you'll see this crash again, please, right click somewhere in in the error dialog
box no text and use Copy stack trace to clipboard context menu item. Send stack trace to
this report.", there is no way to right click and copy anything within the error dialog box, therefore, I have attached a screenshot of the error message. I hope this helps and please let me know if anymore information is needed.

I couldn't repeat on Vista 64-bits.

Hello Scott.
Thanks a lot for your input.
Can you try checking the "Force use of software based rendering for EER diagrams" option located in: Edit -> Preferences -> General tab and let us know the outcome?
Thanks.

No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".

I also have this bug. Can't open any of my eer diagram, also Worbench crash when I'm creating new model and adding new eer diagram. Stacktrace:
System.AccessViolationException was unhandled
  Message=Nastąpiła próba odczytu lub zapisu pamięci chronionej. Często wskazuje to, że inna pamięć jest uszkodzona.
  Source=wbprivate.wr
  StackTrace:
       w wb.WBContext.software_rendering_enforced(WBContext* )
       w MySQL.Workbench.WbContext.software_rendering_enforced()
       w MySQL.GUI.Workbench.ModelDiagramForm.CreateCanvas(String id, IntPtr payload)
       w MySQL.GUI.Workbench.ModelDiagramForm..ctor(WbContext context, String id, IntPtr payload)
       w MySQL.GUI.Workbench.MainForm.CreateNewDiagram(String viewId, String name, IntPtr payload)
       w MySQL.Forms.AppImpl.create_diagram_wrapper(Ref<model_Diagram>* model)
       w boost.detail.function.function_invoker1<mdc::CanvasView * (__cdecl*)(grt::Ref<model_Diagram> const &),mdc::CanvasView *,grt::Ref<model_Diagram> const &>.invoke(function_buffer* function_ptr, Ref<model_Diagram>* a0)
       w wb.WBContext.new_model_finish(WBContext* )
       w MySQL.Workbench.WbContext.new_model_finish()
       w MySQL.GUI.Workbench.MainForm.RefreshGUI(RefreshType refresh, String str, IntPtr ptr)
       w MySQL.Forms.AppImpl.refresh_gui_wrapper(RefreshType refresh, basic_string<char\,std::char_traits<char>\,std::allocator<char> >* str, UInt32 ptr)
       w boost.detail.function.void_function_invoker3<void (__cdecl*)(enum wb::RefreshType,std::basic_string<char,std::char_traits<char>,std::allocator<char> > const &,unsigned int),void,enum wb::RefreshType,std::basic_string<char,std::char_traits<char>,std::allocator<char> >,unsigned int>.invoke(function_buffer* function_ptr, RefreshType a0, basic_string<char\,std::char_traits<char>\,std::allocator<char> >* a1, UInt32 a2)
       w wb.WBContext.flush_idle_tasks(WBContext* )
       w MySQL.Workbench.WbContext.flush_idle_tasks()
       w MySQL.GUI.Workbench.Program.timer_Tick(Object sender, EventArgs e)
       w System.Windows.Forms.Timer.OnTick(EventArgs e)
       w System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
       w System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
       w System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
       w System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
       w System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
       w System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
       w System.Windows.Forms.Application.Run(ApplicationContext context)
       w MySQL.GUI.Workbench.Program.Main(String[] Args)
  InnerException:

Marcin, what version of WB?

WB version: 5.2.47 CE Revision 10398
OS is Win 7 Home Pro 64Bit
When I'm trying to open EER Model I've created before I got info about fixing index names. WB was working fine and suddenly one day it stopped. Unfortunatelly I can't remember if anything changed in my OS.

Maybe some video driver was changed? Try the -swrendering option
In any case, without more details, it will be quite difficult to track this.

-swrendering didn't help

but....

Sugestion about display driver was a bullseye! I've NVidia card, some time ago I found that driver had some connection/update problems. Clean (driver's) install solved these driver issues and WB now works too. It must be clean installed, simple updates doesn't help.

Scott, please try something similar to Marcin and see if it helps your case.

No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".

This problem happens to me and 

opening the MySQL with -swrendering option did help.

My environment is below:
MySQL Workbench : 6.1.4.11773 build 1454
OS : Windows 8 (x64)
Machine : Microsoft Surface Pro 128 GB
Processor : Intel Core i5-3317U
RAM : 4.00 GB

i had de same problem, i installed whit my user, then i have to execute like a administrator.

after installing DisplayLink (Tripple monitor) i also encountered this issue.
checking this option:
[Edit]->[preferences]->[Modeling]: "force use of software based rendering for eer diagrams" has solved this for me.

my version: 6.3