Bug #58403 Workbench crashes within 3 to 15 minutes
Submitted: 22 Nov 2010 21:23 Modified: 25 Jan 2011 9:41
Reporter: Peter Kniaz Email Updates:
Status: Can't repeat Impact on me:
None 
Category:MySQL Workbench: Administration Severity:S2 (Serious)
Version:5.2.29CE Rev6756 OS:Windows
Assigned to: CPU Architecture:Any
Tags: Workbench Administration Crash

[22 Nov 2010 21:23] Peter Kniaz
Description:
Everytime I get into Administration it runs fine and then after 3 to 30 minutes it crashes or becomes unresponsive while I'm not using it.  Usually the following Microsoft Windows message is displayed: "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
We are connecting to HP-UX, mysql server: 5.0.77-log.  
Workbench is running on Vista, version 5.2.29CE Rev 6756.  
As far as I know it exhibited the same behaviour in the previous version of Workbench.  
WB SQL editor works great.  Also, the old Mysql Administrator that came with Query Browser works fine.

How to repeat:
Get into WB Administrator and spend 3 to 30 minutes doing other things (e.g., queries in WB SQL Editor, or something in Excel, or whatever.

Suggested fix:
NA
[22 Nov 2010 21:49] MySQL Verification Team
Could you please provide the output of Help->System Info and try version 5.2.30. Thanks in advance.
[22 Nov 2010 23:00] Peter Kniaz
Help->system_info output
<type 'instance'>

MySQL Workbench CE for Windows version 5.2.29

Data Directory: C:\Program Files\MySQL\MySQL Workbench 5.2 CE

Cairo Version: 1.8.8

Rendering Mode: OpenGL is available on this system, so OpenGL is used for rendering.

OpenGL Driver Version: 1.5.0 - Build 7.14.10.1253

OS: Microsoft Windows Vista Business Edition Service Pack 2 (build 6002), 32-bit

CPU: 2x Intel(R) Core(TM)2 Duo CPU     T7300  @ 2.00GHz, 3.5 GiB RAM

Video adapter info:

Adapter type: Mobile Intel(R) 965 Express Chipset Family

Chip Type: Mobile Intel(R) 965 Express Chipset Family

BIOS String: Intel Video BIOS

Video Memory: 458752 KB

Current user language: English (United States)
[23 Nov 2010 9:53] Valeriy Kravchuk
Please, check if this ever happens when you try to administer local server.

I was waiting for 30+ minutes, but no problem happened when I was connected with WB 5.2.30 to local 5.0.91 on Windows XP.

Also, when crash happens next time, please, right click on any part of error dialog box not containing text, click on "Copy stack trace to clipboard" in the context menu and upload stack trace to this report.
[23 Nov 2010 12:46] Peter Kniaz
Help->system_info output
<type 'instance'>

MySQL Workbench CE for Windows version 5.2.29

Data Directory: C:\Program Files\MySQL\MySQL Workbench 5.2 CE

Cairo Version: 1.8.8

Rendering Mode: OpenGL is available on this system, so OpenGL is used for rendering.

OpenGL Driver Version: 1.5.0 - Build 7.14.10.1253

OS: Microsoft Windows Vista Business Edition Service Pack 2 (build 6002), 32-bit

CPU: 2x Intel(R) Core(TM)2 Duo CPU     T7300  @ 2.00GHz, 3.5 GiB RAM

Video adapter info:

Adapter type: Mobile Intel(R) 965 Express Chipset Family

Chip Type: Mobile Intel(R) 965 Express Chipset Family

BIOS String: Intel Video BIOS

Video Memory: 458752 KB

Current user language: English (United States)
[23 Nov 2010 17:15] Peter Kniaz
OK -- version 5.2.30 is better.  Instead of crashing, now the only thing that seems to happen after about 15 minutes is that the little graphs at the top of the screen go blank and indicate "No Data".  (They seem to work fine for the first 15 minutes or so.)
(Sorry about the multiple Sys Info's -- my browser wasn't responding -- so I kept hitting submit.)
[6 Dec 2010 13:22] MySQL Verification Team
Could you please provide a step by step instruction about the last issue commented? and also a screen-shot?. Thanks in advance.
[6 Dec 2010 22:44] Peter Kniaz
I get into Workbench Administration
The little graphs at the top start filling with information
I minimize the window of Workbench Administration and start doing other things
I open the window back up in about 15 minutes and now the graphs show "no data".
[22 Dec 2010 15:55] MySQL Verification Team
Please try version 5.2.31. Thanks in advance.
[23 Jan 2011 0:00] Bugs System
No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".
[24 Jan 2011 19:36] Peter Kniaz
At 5.2.31 I no longer see these problems.  Thanks.
[25 Jan 2011 9:41] Valeriy Kravchuk
Not repeatable with 5.2.31.