Bug #58286 EER diagram will not display
Submitted: 18 Nov 2010 13:11 Modified: 19 Dec 2010 8:23
Reporter: Nicole Stevens Email Updates:
Status: No Feedback Impact on me:
None 
Category:MySQL Workbench: Modeling Severity:S3 (Non-critical)
Version:5.2.29 SE OS:Windows (7 64Bit)
Assigned to: CPU Architecture:Any

[18 Nov 2010 13:11] Nicole Stevens
Description:
I logged this issue on the forums (http://forums.mysql.com/read.php?153,394941,394941#msg-394941) and was asked to log it here.

One machine in our office will not display an EER diagram, it just brings up a blue sceeen.  It seems to know there are meant to be tables there as the birds eye view shows it.

The diagram was created from scratch by hand, it was not created from a schema.

We've tried resizing the window, it has no effect.

The system info is below.

Many thanks,

Nicole Stevens

MySQL Workbench SE for Windows version 5.2.29
Data Directory: C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 SE
Cairo Version: 1.8.8
Rendering Mode: OpenGL is available on this system, so OpenGL is used for rendering.
OpenGL Driver Version: 2.1.2
OS: Microsoft Windows 7  (build 7600), 64-bit
CPU: 2x Intel(R) Core(TM)2 Duo CPU     T9300  @ 2.50GHz, 4.0 GiB RAM
Video adapter info:
Adapter type: 
Chip Type: Quadro NVS 140M
BIOS String: Version 60.86.47.0.1
Video Memory: 262144 KB
Current user language: English (United Kingdom)

How to repeat:
load the model into SQL Workbench on this machine then try to view the EER diagram.  As this point the screen is just blue.
[18 Nov 2010 13:11] Nicole Stevens
Screenshot of the blue diagram page

Attachment: mysql_blankmodel_workbench.png (image/png, text), 10.55 KiB.

[18 Nov 2010 13:28] MySQL Verification Team
Are you able to provide the model file?. Thanks in advance.
[18 Nov 2010 13:48] Nicole Stevens
Sample model

Attachment: sample_model.mwb (application/octet-stream, text), 5.85 KiB.

[18 Nov 2010 13:49] Nicole Stevens
Have added a model, it doesn't really matter with the models, the problem exists for any model.

BTW we've tried installing by installer and by the extract from a zip.
[18 Nov 2010 14:38] Alfredo Kojima
Try starting WB with the -swrendering command line switch.
If that solves your problem, check whether your video card drivers are up to date.
[20 Dec 2010 0:00] Bugs System
No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".