Bug #56399 Cannot open SSH tunnel manager - Administration plugin is missing
Submitted: 31 Aug 2010 7:53 Modified: 1 Sep 2010 17:29
Reporter: Ira Holtzer Email Updates:
Status: Can't repeat Impact on me:
None 
Category:MySQL Workbench Severity:S2 (Serious)
Version:5.2.26 CE OS:Windows (7)
Assigned to: CPU Architecture:Any
Tags: Administrator plugin, ssh, SSH tunnel

[31 Aug 2010 7:53] Ira Holtzer
Description:
I installed 5.2.26 CE yesterday after which once the workbench loads I get a popup saying Cannot open SSH tunnel manager. The app opens on the output window with the trace below. Also when trying to administer a server nothing happens. I was looking around and saw somewhere that says "can't load administration plugin" (or something to that effect), but I can't find exactly where I saw this message at the moment.

Tried repairing but to no avail.

Any ideas?

Traceback (most recent call last):

  File "C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE/sshtunnel.py", line 5, in <module>

    from random import randint

  File "C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\python\random.py", line 47, in <module>

    from os import urandom as _urandom

  File "C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\python\os.py", line 398, in <module>

    import UserDict

  File "C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\python\UserDict.py", line 82, in <module>

    import _abcoll

  File "C:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\python\_abcoll.py", line 11, in <module>

    from abc import ABCMeta, abstractmethod

ImportError: cannot import name ABCMeta

How to repeat:
no idea
[31 Aug 2010 11:28] Johannes Taxacher
Hi Ira,

is the problem repeatable, or did it happen only once?
Do you have a python package installed on your system?
thanks in advance
[31 Aug 2010 13:39] Ira Holtzer
Hi,

I actually managed to resolve this a while ago. It seems it was an installation issue (or rather uninstall issue). I uninstalled and tried to verify proper cleanup. I found that there were remnants from a previous installation in the install folder. I deleted manually, installed again and now everything works fine.

Regardless, this happened every time I started the WorkBench. And regarding plugins, now that you mention it, I did install a plugin near the time that I found it it stopped working. It was the output to text plugin from here http://wb.mysql.com/?p=677 .

Cheers,
Ira
[31 Aug 2010 13:51] MySQL Verification Team
So isn't more repeatable on your environment?. Thanks in advance.
[1 Sep 2010 5:58] Ira Holtzer
Sorry Miguel, I can no longer reproduce the bug. 

Should an uninstall completely clean up the installation folder or did it leave stuff there on purpose? I am not ruling out the possibility that the root cause for the error is that I in some way corrupted a file that was in there while installing the plugin, but it would still not explain why it wasn't cleaned up when removing the app. I can reattempt to uninstall and report results if you believe that would be of any value!?

Thanks,
Ira
[1 Sep 2010 17:29] MySQL Verification Team
Thank you for the feedback. Please re-open this bug report if you will be able to provide a repeatable test case. Thanks in advance.