MySQL Bugs: #54029: Server OS are wrong / missing

Bug #54029	Server OS are wrong / missing
Submitted:	27 May 2010 11:46	Modified:	4 Jun 2010 15:30
Reporter:	Susanne Ebrecht	Email Updates:
Status:	Unsupported	Impact on me:	None
Category:	MySQL Workbench: Administration	Severity:	S2 (Serious)
Version:	5.2	OS:	Any
Assigned to:		CPU Architecture:	Any

Description:
- New Server Instance
click next until you have the window:
-Specify the operating system of the maschine

You should tell here on which OS the server is running.

Compare the given lists here with

http://www.mysql.com/support/supportedplatforms/enterprise.html

The following server OS are missing in the workbench list:

- Solaris
- HP-UX
-- HP-UX
-- DHP-UX
- IBM
-- AIX
-- I5
- SCO

The following Linux systems are missing in the sub list of Linuxes:

- Oracle
- Debian
- OpenSuse
- CentOS

The Windows list is totally confusing.

We support:

- Windows 7
- Windows 2008
- Windows Vista
- Windows 2003 Server
- Windows XP
- Windows 2000 Server

How to repeat:
See above

Suggested fix:
Just add the missing systems to the list

Hi,

Please note that the list of supported platforms for MySQL Workbench differs from the Enterprise list.

https://www.mysql.com/support/supportedplatforms/workbench.html

We can add the other systems if another team - who has access to all those systems - would provide the necessary information, like start/stop commands, check status and query system stats.

But again, please note that the WB Team cannot support these platforms as they do not have the operating systems installed to verify the bugs, work on fixes and test the bugsfixes. This is true for running WB as well as supporting them in remote server configurations.

So, it might be irritating to customers, if we would list unsupported systems in the defaults list.

Our goal is to limit the number of supported systems as much as possible in order to be able to focus the limited resources we have on the (already high) number of supported systems and provide the best possible quality there.

The #support team needs to do the same when dealing with MySQL Workbench bugs. A uniform message needs to be sent to customers.

Mike

Because there are precompiled binaries available for Solaris (Sparc and x86) the MySQL Workbench should make them available within Server Administration or add a type "Generic" and ask the user to add these command (which are similar to linux in case of solarix x86) manually.

I suggest to add all Operating Systems for which precompiled binaries are available from mysql directly. If you post which information are needed we (users with access to this systems) may provide them.