Bug #53651 Support diagnostics pop-up link for Help points to wrong section
Submitted: 14 May 2010 15:35 Modified: 24 May 2010 12:40
Reporter: Marcos Palacios Email Updates:
Status: Closed Impact on me:
None 
Category:MySQL Enterprise Monitor: Web Severity:S3 (Non-critical)
Version:2.2.0.1709 OS:Any
Assigned to: Josh Sled CPU Architecture:Any

[14 May 2010 15:35] Marcos Palacios
Description:
The 'Support diagnostics' link gives a pop-up that has a Help link which points to the Help section ("2.8.7. Diagnostic Report") for describing the other report (the 'diagnostic report') instead of one for the 'Support diagnostics' report.

The Help document describes the 'Support diagnostics' report briefly in section '2.8.3. Manage Servers' just below Figure 2.22. (MySQL Enterprise Dashboard: Server/Group Popup). I do not know if there is an anchor for this place.

I'm entering this bug as a UI bug since there is a section in Help, but it might require some work in the Help file, too.

How to repeat:
- install Monitor
- go to 'Settings' > 'Manage Servers'
- hover on the down arrow icon at left of a server or server group
- click on 'support diagnostics' (pop-up opens)
- click on 'See the Help for more details.'
- this takes you to the 'mem-support-diagnostics-2-2' anchor of Help which is for describing the other report (the 'diagnostic report')

Suggested fix:
- point to the appropriate section in Help
[14 May 2010 17:55] Enterprise Tools JIRA Robot
Josh Sled writes: 
Related to EM-4283, but not really.  I should have tracked the fix for that more closely, at the time.

It looks like the best anchor into the EM-4283-updated section of the docs is "fig-mem-server-popup".  The related description is a couple of paragraphs away, but it's close.
[14 May 2010 18:15] Enterprise Tools JIRA Robot
Josh Sled writes: 
revno: 8078
revision-id: josh.sled@oracle.com-20100514180653-iyoc5beyb97hmyzb
parent: merlin@dl380-g5-a.mysql.com-20100513222035-22t8p2d2aqv2txgi
committer: Josh Sled <josh.sled@oracle.com>
branch nick: 2.2
timestamp: Fri 2010-05-14 14:06:53 -0400
message:
  EM-4494: correct help anchor for server/group support diagnostics bundle
[18 May 2010 18:06] Enterprise Tools JIRA Robot
Andy Bang writes: 
In build 2.2.1.1720.
[18 May 2010 20:10] Enterprise Tools JIRA Robot
Marcos Palacios writes: 
Verified fixed in Monitor build 2.2.1.1720.
[24 May 2010 12:40] MC Brown
No changelog entry required.