Bug #53423 Error while trying to connect to a database
Submitted: 5 May 2010 7:01 Modified: 15 May 2010 11:57
Reporter: Robert Hewlett Email Updates:
Status: Closed Impact on me:
None 
Category:MySQL Workbench: Administration Severity:S1 (Critical)
Version:5.2.21 5918 OS:Other (CITRIX)
Assigned to: CPU Architecture:Any

[5 May 2010 7:01] Robert Hewlett 
Description:
attemped to read/write protected memory error

How to repeat:
Clicking on the icon "Open Server Profile Manager" causes this error
[5 May 2010 7:04] Valeriy Kravchuk 
What exact version of MySQL Workbench, 5.x.y, do you use? Please, send the results from Help > System Info menu item also.
[5 May 2010 7:09] Robert Hewlett 
error

Attachment: error.png (image/png, text), 37.87 KiB.
[5 May 2010 7:11] Robert Hewlett 
Full version info
[5 May 2010 7:13] Robert Hewlett 
Here is the output from the help menu system info:

MySQL Workbench OSS for Windows version 5.2.20

Cairo Version: 1.8.8

Rendering Mode: OpenGL is not available on this system, INTERNAL ERROR, contact the authors.

OpenGL Driver Version: Not Detected

OS: Microsoft Windows Server 2008 Enterprise Edition Service Pack 2 (build 6002), 32-bit

CPU: 2x Intel(R) Xeon(R) CPU           E5430  @ 2.66GHz<��������;���, 3.7 GiB RAM
[5 May 2010 7:42] Robert Hewlett 
fixing typos
[5 May 2010 11:25] MySQL Verification Team 
Thank you for the feedback. There are prior actions you do before to click on the icon "Open Server Profile Manager" for cause that exception?. Thanks in advance.
[6 May 2010 20:39] Robert Hewlett 
I have a video but how do I get it to you.

The file size limit is stopping me

30008 KB
[12 May 2010 16:08] Valeriy Kravchuk 
Please, check with a newer version, 5.2.21, and inform about the results.
[14 May 2010 5:25] Robert Hewlett 
Latest version updated and tested

Same bug appeared with 5.2.21 (5918)

HOWEVER, in a complete hack/desperation-move I deleted the MySQL directory under App_Data hedging that some file was corrupt in the users profile. When I restarted the bench and the directory was recreated I was able to make a connection to my server.

The bug has been shooed for now.
[15 May 2010 11:57] Robert Hewlett 
I am closing this bug.