Bug #52970 Restart PC
Submitted: 20 Apr 2010 8:02 Modified: 14 May 2010 17:37
Reporter: Damir Ferencina Email Updates:
Status: Can't repeat Impact on me:
None 
Category:MySQL Workbench Severity:S1 (Critical)
Version: 5.2.21 OSS OS:Windows (xp service pack 3)
Assigned to: CPU Architecture:Any

[20 Apr 2010 8:02] Damir Ferencina
Description:
I'm using Workbench 5.2.19 Beta on Wiondows XP ( service pack 3) with ubuntu server 5.1.37
If i start workbench and close them. When i try to start workbench for the second time my pc go down and restart.

How to repeat:
Open workbench. Connect with server. Close workbench. Open workbench for the second time. Pc will restart.
[20 Apr 2010 12:47] Johannes Taxacher
Hi Damir,

could you provide the info shown when you select help->system info?
we have seen some reports about problems with openGL on intel-boards so you could also try to start Workbench using the command line parameter:
-swerndering

thanks in advance
[20 Apr 2010 13:38] Damir Ferencina
Hi  Johannes,

this is result of Help -> system info

MySQL Workbench SE for Windows version 5.2.19

Cairo Version: 1.8.8

Rendering Mode: OpenGL is not available on this system, INTERNAL ERROR, contact the authors.

OpenGL Driver Version: Not Detected

OS: Microsoft Windows XP Professional Service Pack 3 (build 2600)

CPU: 2x Intel(R) Pentium(R) 4 CPU 3.00GHz
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8��@K8��, 1.0 GiB RAM

Video adapter info:

Adapter type: Intel(R) 82945G Express Chipset Family

Chip Type: Intel(R) 82945G Express Chipset Family

BIOS String: Intel Video BIOS

Video Memory: 131072 KB

Best regards
[29 Apr 2010 14:41] Susanne Ebrecht
From where did you download the packages and how did you install them?
[30 Apr 2010 9:48] Damir Ferencina
Hi Susanne,

i'm download from dev.mysql.com with mirror of Univ. of technology/Vienna Austria
I'm download the version with msi installer for windows.
[30 Apr 2010 16:44] Steve Thomson
Hi,

I'm getting the same error. I don't even need to connect to a server - I can simply open MySQL Workbench then try to open it again and my computer instantly restarts.

Using -swerndering didn't help

I've attached all the error details I could get hold of "error-dmp.txt"

Hope this helps - MySQL Workbench is a fine piece of software by the way!

Details:

- Win XP Pro SP2
- MySQL Workbench 5.2.20 (Also affected 5.2.17)
- Help->System Info:

-- MySQL Workbench OSS for Windows version 5.2.20
-- Cairo Version: 1.8.8
-- Rendering Mode: OpenGL is not available on this system, INTERNAL ERROR, contact the authors.
-- OpenGL Driver Version: Not Detected
-- OS: Microsoft Windows XP Professional Service Pack 2 (build 2600)
-- CPU: Intel(R) Pentium(R) 4 CPU 2.60GHz
-- 2.0 GiB RAM
-- Video adapter info:
-- Adapter type: Intel(R) 82865G Graphics Controller
-- Chip Type: Intel(R) 82865G Graphics Controller
-- BIOS String: Intel Video BIOS
-- Video Memory: 98304 KB
[30 Apr 2010 16:47] Steve Thomson
Error Details

Attachment: error-dmp.txt (text/plain), 128.85 KiB.

[12 May 2010 15:30] Valeriy Kravchuk
Please, check with a newer version, 5.1.21, and inform about the results.
[13 May 2010 6:58] Damir Ferencina
hi Valeriy
With a new version of workbench is everything ok.
I can open and close  a program and now my pc is not restarting.
Thank you.
[13 May 2010 8:24] Steve Thomson
I can also confirm that this bug is fixed for me. It required an uninstall & reinstall first though.

My process was (starting at 5.2.20):
- Installed 5.2.21 which still restarted my machine and showed several other major bugs
- Uninstalled 5.2.21
- Reinstalled 5.2.21 and everything is working with no restarts

I take it the other bugs I was seeing are due to artefacts left over by using various other beta versions recently so I won't bother reporting them unless I see them again.

Thanks guys - such a quick turnaround on this error!
Steve
[14 May 2010 17:37] Valeriy Kravchuk
Not repeatable with 5.2.21 (as it seems from recent comments).