Bug #43901 MEM installer fails to execute on the directory contains japanese character.

• Submitted: 27 Mar 2009 9:14
• Modified: 17 Dec 2009 22:45
• Reporter: Meiji KIMURA
• Status: Verified
• Category: MySQL Enterprise Monitor: Installing
• Severity: S3 (Non-critical)
• Version: 2.0.5
• OS: Linux
• Assigned to: Assigned Account
• CPU Architecture: Any

[27 Mar 2009 9:14] Meiji KIMURA

Description:
MEM installer fails to execute on the directory contains japanese.

For example, Ubuntu 8.1 japanese edition use デスクトップ instead of Desktop, so if user download *.bin installer of MEM on that directory, it fails like this,

meijik@meijik-laptop:~/デスクトップ$ ./mysqlmonitor-2.0.5.7153-linux-x86-install
er2.bin 
Installer payload initialization failed. This is likely due to an incomplete or corrupt downloaded file.

To avoid this problem, move *.bin to a directory don't contains japanese and run it.

How to repeat:
See description.

Suggested fix:
[Workaround]

Run *.bin file on the directory not contains japanese(or may be happend on another non alphabetic characters).

[Suggested Fix]

Modify installer or need to document this as note.

[31 Mar 2009 11:59] BitRock Merlin

We are looking into this but it may require core changes to how the installer runtime is initialized and it will take us some time to implement.

[9 Jul 2009 10:56] BitRock Merlin

Patch sent to Keith.

[13 Jul 2009 14:52] Enterprise Tools JIRA Robot

Keith Russell writes: 
Patch installed in versions => 2.1.0.1076.

[6 Nov 2009 7:28] MySQL Verification Team

I can install MEM server 2.1.0.1096 on Linux with Japanese directory, but it appears the installer fails to initialize bundled MySQL Server. The log follows:

 インストール中
 0% ______________ 50% ______________ 100%
 ########################################警告: Problem running post-install step. Installation may not complete correctly
 実行中にエラーが起きました 
/home/mikiya/日本語/enterprise/monitor/mysql/scripts/mysql_install_db 
--defaults-file=/home/mikiya/日本語/enterprise/monitor/mysql/my.cnf --user=mysql : 
child process exited abnormally
続けるには [Enter] キーを押してください ：

[17 Dec 2009 22:45] Enterprise Tools JIRA Robot

Carsten Segieth writes: 
Re-opening per the last comment. 
- can you install a MySQL server into the same path as it is choosen with the MEM install?
- if this works please create a debug log from the installer (add --debugtrace <debugtrace_file> on the command line, perhaps also --debuglevel 5 for the highest debug level)
- please attach the debugtrace file and any other logs that could help tracking down the problem, e.g. the newest bitrock* files from the /tmp dir.

[17 Dec 2009 22:47] Enterprise Tools JIRA Robot

Carsten Segieth writes: 
... and any logs from the mysql dir