MySQL Bugs: #39394: Could not save changes to the user and two Server installs.

Bug #39394	Could not save changes to the user and two Server installs.
Submitted:	11 Sep 2008 13:38	Modified:	17 Sep 2008 9:35
Reporter:	Bob Hansen	Email Updates:
Status:	Duplicate	Impact on me:	None
Category:	MySQL Administrator	Severity:	S2 (Serious)
Version:	1.1.1	OS:	MacOS
Assigned to:		CPU Architecture:	Any
Tags:	accounts, could not save changes, error, server, two, user

Description:
I have a client who is having trouble setting up a new user in MySQL Administrator. They get the error:

"Error   Could not save changes to the user.".

Any reason this might happen? The only thing I can think is that they, at one point, had MySQL Server installed twice on this machine and recently removed the older version. They were unable to add a user even immediately after the newer server was installed. Any suggestions?

How to repeat:
Install older version of MySQL Server. Install newer version of MySQL Server.

- start MySQL Administrator
- connect to a database
- add a new user
- add localhost
- save changes 

Suggested fix:
Possibly need to differentiate between which server to connect to?

Thank you for the bug report. Could you please provide info about the older server version, new server version, if you applied the upgrade instructions described in the manual and also use the latest Administrator version. Thanks in advance.

The client has somehow gotten around the issue so I am unable to provide you with more info. Thank you for your help.

Thank you for the feedback.

This is duplicate of bug #14024. Please ask your customer to upgrade when they meet same problem next time.