MySQL Bugs: #39179: Unable to save the Spanish checters with accent

Bug #39179	Unable to save the Spanish checters with accent
Submitted:	2 Sep 2008 9:46	Modified:	2 Sep 2008 14:53
Reporter:	Shiva Ranjani	Email Updates:
Status:	Not a Bug	Impact on me:	None
Category:	MySQL Server: Charsets	Severity:	S2 (Serious)
Version:	5.0.51a	OS:	Any
Assigned to:		CPU Architecture:	Any

Description:
Hello I am working on Sugarcrm 4.5.1e, and using the MySql the version which I am using is the 5.0.51a and PHP 5.2.5. When I trying to insert the Spanish characters
they are not getting saved in the database and retrieved back.

Example: If I am trying to save the word "candidatós", its gettign saved as "candidat". My collation type is UTF-8. Please do guide me in fixing this task as this is very important and urgent task.Thanks for your time in advance.

Regards,
ShivaRanjani

How to repeat:
Hello I am working on Sugarcrm 4.5.1e, and using the MySql the version which I am using is the 5.0.51a and PHP 5.2.5. When I trying to insert the Spanish characters
they are not getting saved in the database and retrieved back.

Example: If I am trying to save the word "candidatós", its gettign saved as "candidat". My collation type is UTF-8. Please do guide me in fixing this task as this is very important and urgent task.Thanks for your time in advance.

Regards,
ShivaRanjani

Thank you for the report.

But version 5.0.51 is a bit old. Please upgrade to current version 5.0.67 and if problem still exists provide repeatable test case showing problem is MySQL server and not the applicatiion:

1. Output of SHOW CREATE TABLE for problem table
2. Output of SHOW VARIABLES LIKE '%char%' and SHOW VARIABLES LIKE '%coll%'
3. Query you have problem with.

My server is hosted on the serve details I have given in my earlier mail. Please I need some solution. Plz go give some solution to fix the bug.I have seen some bug related to Japanese version n u have given solution. I have tried the same about still I could not get my error fixed. Plz Help.
Thanks for ur  time.

Regards,
ShivaRanjani

We're sorry, but the bug system is not the appropriate forum for asking help on using MySQL products. Your problem is not the result of a bug.

Support on using our products is available both free in our forums at http://forums.mysql.com/ and for a reasonable fee direct from our skilled support engineers at http://www.mysql.com/support/

Thank you for your interest in MySQL.

Please read about character set support at http://dev.mysql.com/doc/refman/5.0/en/charset.html