Bug #39103 Cannot open refman-5.0-en.chm
Submitted: 28 Aug 2008 16:39 Modified: 3 Apr 2009 16:41
Reporter: Jack Liu Email Updates:
Status: Closed Impact on me:
None 
Category:MySQL Server: Documentation Severity:S3 (Non-critical)
Version:5.0 OS:Any
Assigned to: CPU Architecture:Any
Tags: 5.0, chm, refman

[28 Aug 2008 16:39] Jack Liu
Description:
When opening the refman-5.0-en.chm file, you get this error:

---------------------------
Help
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Cannot open the file: mk:@MSITStore:C:\Documents and Settings\Jack\Desktop\refman-5.0-en.chm.
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OK   
---------------------------

How to repeat:
download the chm and try to open it.
[28 Aug 2008 16:49] MySQL Verification Team
Thank you for the bug report. Which exactly server package you have installed?. Thanks in advance.
[28 Aug 2008 17:02] Jack Liu
Hello,

It is not a problem with SQL server, it is the chm help file.
Download link is http://downloads.mysql.com/docs/refman-5.0-en.chm

Thanks,
Jack
[28 Aug 2008 17:26] MySQL Verification Team
Thank you for the feedback. Sorry I thought it was the .chm file shipped within the server installer package. I got an information that Manual was updated so please wait some hours to download it again. Thanks.
[28 Sep 2008 23:00] Bugs System
No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".
[1 Apr 2009 15:40] Peter Santiago
Just downloaded http://downloads.mysql.com/docs/refman-5.0-en.chm.

Still won't open correctly.  Error message:   Address not valid
[1 Apr 2009 15:42] Peter Santiago
Screenshot of the chm file

Attachment: mysql-chm1.JPG (image/jpeg, text), 106.32 KiB.

[1 Apr 2009 15:43] Peter Santiago
2nd Screenshot of the chm file

Attachment: mysql-chm2.JPG (image/jpeg, text), 106.62 KiB.

[1 Apr 2009 16:24] Jack Liu
If you open in Win XP, you need to unblock it first.  Right click and Select Properties, then click on unblock.  The links then work fine.
[2 Apr 2009 9:50] Peter Santiago
OMG.... Extremely sorry for not being able to figure that out.  I never thought that CHM files needs to be unblocked under XP.  Thanks  a lot.
[3 Apr 2009 16:41] Stefan Hinz
From the reporter's last comment, it looks like this has been resolved, thus closing this bug.