Bug #38634 Windows Installer Hangs
Submitted: 7 Aug 2008 16:40 Modified: 8 Sep 2008 5:30
Reporter: steve h Email Updates:
Status: No Feedback Impact on me:
None 
Category:MySQL Server: Installing Severity:S3 (Non-critical)
Version:mysql-5.0.51b-win32 OS:Windows (Windows XP)
Assigned to: CPU Architecture:Any
Tags: hangs, installer, windows

[7 Aug 2008 16:40] steve h 
Description:
Using Windows XP.
All firewall and antivirus disabled.

I downloaded mysql-5.0.51b-win32.zip from this page:

http://dev.mysql.com/downloads/mysql/5.0.html#downloads

the other day so I could install MySQL on my system.  The installer hangs every time I try to install.  It gets to the step where it starts the MySQL service and hangs before it gets to the applying security settings step.  It sits at the starting service step forever.  As a result, the MySQL installation is unusable in this form.

I will try the version without the installer and see if I have better luck.  This version without the installer is useless since it never finishes the installation process.

How to repeat:
Try installing mysql-5.0.51b-win32.zip on Windows XP.

Suggested fix:
Get the installer to stop hanging.
[8 Aug 2008 5:30] Sveta Smirnova 
Thank you for the report.

This is not repeatable in my environment. Please check error log in MySQL data directory and Windows system logs. You can find them in Control Panel -> Administration -> Events (similar name, retranslation from local Windows)
[8 Sep 2008 23:00] Bugs System 
No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".