| Bug #38042 | enterprise monitor installation fails with 'Unable to initialize installer' | ||
|---|---|---|---|
| Submitted: | 11 Jul 2008 10:29 | Modified: | 16 Oct 2008 17:05 |
| Reporter: | Shane Bester (Platinum Quality Contributor) | Email Updates: | |
| Status: | Can't repeat | Impact on me: | |
| Category: | MySQL Enterprise Monitor: Installing | Severity: | S3 (Non-critical) |
| Version: | 1.3.2.9126 | OS: | Solaris (sparc 64-bit) |
| Assigned to: | BitRock Merlin | CPU Architecture: | Any |
[11 Jul 2008 10:39]
Carsten Segieth
I just installed fine mysqlmonitor-1.3.2.9126-solaris-sparc-installer.bin on a Solaris 10 Sparc 64 system, no install problems seen, the service-manager asks as expected on the 1st setup page for the credetials. The md5sum of the package I used is bcd61cf6c63ce02b665f77dd46d2cb70 - so at least I cannot see a 'general' problem here.
[24 Jul 2008 13:18]
Mark Leith
Bitrock - could you help us with this please? Is there any way can debug this further with the installer?
[25 Jul 2008 19:33]
Gary Whizin
9126a built - waiting for OK from QA
[1 Aug 2008 9:59]
BitRock Merlin
Can you ask the customer to do export INITDEBUG=1 and then run the application, see what he gets?
Description: attempting to run the installation fails like this: ./mysqlmonitor-1.3.2.9126-solaris-sparc-installer.bin --mode text Unable to initialize installer. Is /tmp writable ? /tmp is writable. truss shows messages like this: 0.4155 resolvepath("/x/mysqlmonitor-1.3.2.9126-solaris-sparc-installer.bin/lib/tcl8.5/tcltest", 0xFFBFA930, 1024) Err#20 ENOTDIR 0.4210 resolvepath("/x/mysqlmonitor-1.3.2.9126-solaris-sparc-installer.bin/lib/tcl8.5", 0xFFBFAB60, 1024) Err#20 ENOTDIR Unable to initialize installer. see attachment for full truss output. How to repeat: ./mysqlmonitor-1.3.2.9126-solaris-sparc-installer.bin --mode text