Bug #38042 enterprise monitor installation fails with 'Unable to initialize installer'
Submitted: 11 Jul 2008 10:29 Modified: 16 Oct 2008 17:05
Reporter: Shane Bester (Platinum Quality Contributor) Email Updates:
Status: Can't repeat Impact on me:
None 
Category:MySQL Enterprise Monitor: Installing Severity:S3 (Non-critical)
Version:1.3.2.9126 OS:Solaris (sparc 64-bit)
Assigned to: BitRock Merlin CPU Architecture:Any

[11 Jul 2008 10:29] Shane Bester
Description:
attempting to run the installation fails like this:

./mysqlmonitor-1.3.2.9126-solaris-sparc-installer.bin --mode text
Unable to initialize installer.
Is /tmp writable ?

/tmp is writable.  truss shows messages like this:
 0.4155	resolvepath("/x/mysqlmonitor-1.3.2.9126-solaris-sparc-installer.bin/lib/tcl8.5/tcltest", 0xFFBFA930, 1024) Err#20 ENOTDIR
 0.4210	resolvepath("/x/mysqlmonitor-1.3.2.9126-solaris-sparc-installer.bin/lib/tcl8.5", 0xFFBFAB60, 1024) Err#20 ENOTDIR
Unable to initialize installer.

see attachment for full truss output.

How to repeat:
./mysqlmonitor-1.3.2.9126-solaris-sparc-installer.bin --mode text
[11 Jul 2008 10:39] Carsten Segieth
I just installed fine mysqlmonitor-1.3.2.9126-solaris-sparc-installer.bin on a Solaris 10 Sparc 64 system, no install problems seen, the service-manager asks as expected on the 1st setup page for the credetials.
The md5sum of the package I used is bcd61cf6c63ce02b665f77dd46d2cb70 - so at least I cannot see a 'general' problem here.
[24 Jul 2008 13:18] Mark Leith
Bitrock - could you help us with this please?  

Is there any way can debug this further with the installer?
[25 Jul 2008 19:33] Gary Whizin
9126a built - waiting for OK from QA
[1 Aug 2008 9:59] BitRock Merlin
Can you ask the customer to do

export INITDEBUG=1

and then run the application, see what he gets?