Bug #27161 No Category for reporting bugs/feature requests for forums.

• Submitted: 15 Mar 2007 1:45
• Modified: 15 Mar 2007 6:16
• Reporter: Stephen Gornick
• Status: Won't fix
• Category: MySQL Websites: bugs.mysql.com
• Severity: S4 (Feature request)
• CPU Architecture: Any
• Tags: bugs, category, forum, forums, report, reported, reporting

[15 Mar 2007 1:45] Stephen Gornick

Description:
The bug reporting form 
  http://bugs.mysql.com/report.php
does state: "Problems with our websites should be reported using our contact form".  That would indicate to me that you don't want feature requests / bugs, etc., to be reported using bugs.mysql.com.  But the category selection list does includes some websites, such as MySQLForge and bugs.mysql.com -- but not forums.mysql.com.  

Why not invite users to submit these types of requests to bugs.mysql.com as well?  All that is missing is a category for "forums.mysql.com".

How to repeat:
Visit MySQL Bugs:
  http://bugs.mysql.com/report.php

Click on the pull-down menu selection option title Category.

Suggested fix:
Add category for forums.mysql.com,
Route submissions for this category to forum administrator(s).

[15 Mar 2007 1:59] Jim Winstead

Issues with other MySQL.com websites should be reported using the contact form, where they have their own way of tracking such requests.

[15 Mar 2007 6:16] Stephen Gornick

Apparently MySQL AB doesn't subscribe to the best practice concept known as "Single Point of Contact".

Thanks, and OK -- I will report my request through the appropriate channel.