MySQL Bugs: #25187: agent inst on Solaris10_x86 hangs in text and in unattended mode

Bug #25187	agent inst on Solaris10_x86 hangs in text and in unattended mode
Submitted:	19 Dec 2006 21:49	Modified:	1 Feb 2007 12:10
Reporter:	Carsten Segieth	Email Updates:
Status:	Closed	Impact on me:	None
Category:	MySQL Enterprise Monitor: Installing	Severity:	S2 (Serious)
Version:	1.0.1.4391a	OS:	Solaris (Solaris10_x86)
Assigned to:	Carsten Segieth	CPU Architecture:	Any
Tags:	network drive, target dir, unattended

Description:
Running the agent installer on 'sol10-x86' in unattended mode does not work, the installer hangs. Using mode 'text' the installation can be started, but does not accept the parameters given on the command line.

tested installer:
-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-
-rwxr-xr-x   1 7443546 Dec 19 18:07 /users/schilders/public_html/official_builds/official/1.0.1.4391/agents/mysqlserviceagent-1.0.1.4391a-solaris10-x86-installe
r.bin

file
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/users/schilders/public_html/official_builds/official/1.0.1.4391/agents/mysqlserviceagent-1.0.1.4391a-solaris10-x86-installer.bin:      ELF 32-bit LSB executabl
e 80386 Version 1, dynamically linked, stripped

--version
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MySQL Network Service Agent 1.0.1.4391a --- Built on 2006-12-18 19:39:07

--help
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MySQL Network Service Agent 1.0.1.4391a
Usage:

 --help                         Display the list of valid options

 --version                      Display product information

 --optionfile <optionfile>      Installation option file
                                Default:

 --mode <mode>                  Installation mode
                                Default: xwindow
                                Allowed: xwindow text unattended

 --debugtrace <debugtrace>      Debug filename
                                Default:

 --installdir <installdir>      Installation directory
                                Default:

 --mysqlhost <mysqlhost>        MySQL hostname or IP address
                                Default: 127.0.0.1

 --checkmysqlhost <checkmysqlhost> Validate MySQL hostname or IP address
                                Default: yes

 --mysqlport <mysqlport>        MySQL port on 127.0.0.1
                                Default: 13306

 --mysqluser <mysqluser>        Username on 127.0.0.1:13306
                                Default:

 --mysqlpassword <mysqlpassword> Password for mysqluser on 127.0.0.1:13306
                                Default:

 --managerhost <managerhost>    Hostname or IP address
                                Default: 127.0.0.1

 --tomcatport <tomcatport>      Port on 127.0.0.1
                                Default: 18080

 --agentuser <agentuser>        Agent username on 127.0.0.1:18080
                                Default: agent

 --agentpassword <agentpassword> Agent password for agent on 127.0.0.1:18080
                                Default:

 --servername <servername>      Hostname to display
                                Default:

command line that never returns control:
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/users/schilders/public_html/official_builds/official/1.0.1.4391/agents/mysqlserviceagent-1.0.1.4391a-solaris10-x86-installer.bin --installdir /users/csegieth/mysql/network/agent/1.0.1.4391a/solaris10-x86/sol10-x86 --debugtrace /users/csegieth/mysql/network/agent/1.0.1.4391a/solaris10-x86_sol10-x86_install_debug.log --mysqlhost win2003a-x86 --mysqlport 3307 --mysqluser agent --mysqlpassword mysql --checkmysqlhost yes --managerhost qa-srv-b --tomcatport 18080 --agentuser pinoagent --agentpassword onipagent --servername 1.0.1.4391a_solaris10-x86_sol10-x86_061219214827 --mode unattended

command line that starts the installer, but shows the wrong installation dir:
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/users/schilders/public_html/official_builds/official/1.0.1.4391/agents/mysqlserviceagent-1.0.1.4391a-solaris10-x86-installer.bin --installdir /users/csegieth/mysql/network/agent/1.0.1.4391a/solaris10-x86/sol10-x86 --debugtrace /users/csegieth/mysql/network/agent/1.0.1.4391a/solaris10-x86_sol10-x86_install_debug.log --mysqlhost win2003a-x86 --mysqlport 3307 --mysqluser agent --mysqlpassword mysql --checkmysqlhost yes --managerhost qa-srv-b --tomcatport 18080 --agentuser pinoagent --agentpassword onipagent --servername 1.0.1.4391a_solaris10-x86_sol10-x86_061219224418 --mode text

How to repeat:
see commands above

Suggested fix:
- make unattended install work
- use all given command line parameters to override the defaults

install hangs also in 'text' mode - I could watch this for > 10 min until I killed the process:

----------------------------------------------------------------------------
Please wait while Setup installs MySQL Network Service Agent on your computer.

 Installing
 0% ______________ 50% ______________ 100%
 #########################

Can you send us the debug log to support@bitrock.com?

Thanks

log has been sent, but as I have only one log from different tests it might not be exact from a call shown above. I see only 1 log although I used different file names ...

But: the solaris10-x86 installer worked when I used a different dir to install (/tmp/...). But as I used a script for my tests there must be a problem in the installer as the problem did not occur when installing 19 other agents before into this shared network dir (/users/csegieth/...).

So I reduce S/P as the installer works 'in general'.

My guess is that the agent is hanging when creating the uuid. Are there any known problems with starting the agents over NFS. What happens if you try to do the following manually?

mysql-service-agent --print-uuid

Was the mysql-service-agent.ini file created?

Can you run the installer through 'truss' and see where it hangs?

Thanks

Daniel

the Solaris9_x86 installer worked as expected, using the installdir in /users/csegieth/... which is created by my test script. So I don't think it's a path length problem or a general Solaris_x86 problem.

No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".

tested OK:

1.1.0.4580 on sol10-x86 monitoring win2003a-x86:3307, reporting to net-qa2:8080, named '1.1.0.4580_solaris10-x86_sol10-x86_070201130625', installed 2007-02-01-13.06.34 to '/users/csegieth/mysql/network/agent/1.1.0.4580/solaris10-x86/sol10-x86', using /users/csegieth/bin/test-agent.sh with mode 'unattended'