Bug #1453 | Don't mislead people | ||
---|---|---|---|
Submitted: | 30 Sep 2003 18:30 | Modified: | 30 Sep 2003 19:35 |
Reporter: | [ name withheld ] | Email Updates: | |
Status: | Closed | Impact on me: | |
Category: | MySQL Websites | Severity: | S4 (Feature request) |
Version: | OS: | ||
Assigned to: | CPU Architecture: | Any |
[30 Sep 2003 18:30]
[ name withheld ]
[30 Sep 2003 19:35]
Paul DuBois
The online comment system is intended for submitting comments about the documentation: Errors, omissions, and the like. This is clearly indicated in the comment submission page. Despite this, in a fair number of cases, people seem to wish to use the page for asking general questions, reporting bugs, asking for features in MySQL, and so forth. As a result, we've found it better to have such things listed as categories in the comment form, and then if someone selects one of those categories, to provide instructions about more appropriate avenues to submit such questions or comments. Our experience is that this is much better than allowing misdirected comments to go into the online comment system, where they may be missed by MySQL AB personnel rather than going somewhere more productive.