Bug #1453 Don't mislead people
Submitted: 30 Sep 2003 18:30 Modified: 30 Sep 2003 19:35
Reporter: [ name withheld ] Email Updates:
Status: Closed Impact on me:
None 
Category:MySQL Websites Severity:S4 (Feature request)
Version: OS:
Assigned to: CPU Architecture:Any
Triage: D5 (Feature request)

[30 Sep 2003 18:30] [ name withheld ]
Description:
One is able to add a comment, but it seems half the selections are "cheat" selections which endup in "you can't do this, go somewhere else" - considering dropping that practice, its annoying and slightly amoral.

How to repeat:
using the website
[30 Sep 2003 19:35] Paul Dubois
The online comment system is intended for submitting
comments about the documentation: Errors, omissions,
and the like.  This is clearly indicated in the comment
submission page. Despite this, in a fair number of cases,
people seem to wish to use the page for asking general
questions, reporting bugs, asking for features in MySQL,
and so forth.

As a result, we've found it better to have such things listed
as categories in the comment form, and then if someone
selects one of those categories, to provide instructions
about more appropriate avenues to submit such questions
or comments.

Our experience is that this is much better than allowing
misdirected comments to go into the online comment
system, where they may be missed by MySQL AB personnel
rather than going somewhere more productive.