Bug #110902 Unable to access database due to bug pop-up blocking screen
Submitted: 4 May 7:25 Modified: 4 Jun 9:56
Reporter: saurabh diwane Email Updates:
Status: No Feedback Impact on me:
Category:MySQL Workbench Severity:S1 (Critical)
Version:8.0 CE OS:Windows (10)
Assigned to: MySQL Verification Team CPU Architecture:x86 (x86-64)

[4 May 7:25] saurabh diwane
When attempting to access the database through the application, a pop-up appears on the screen and prevents the user from accessing the database. This is preventing the user from being able to complete necessary tasks within the application.

How to repeat:
Open the application and navigate to the database section
Click on the button to access the database
A pop-up appears on the screen, blocking access to the database
Attempt to close the pop-up or move it to access the database, but it remains on the screen and prevents access
Try accessing the database on a different browser or computer, but the pop-up continues to appear and block access

Suggested fix:
The pop-up should not interfere with accessing the database and the user should be able to access the database without any issues.
[4 May 9:56] MySQL Verification Team
Hello saurabh,

Thank you for the bug report.
To investigate further this issue at our end, may I kindly request you to launch workbench under debug mode (--log-level=debug3) and provide unaltered workbench log file(more details about log are explained here - https://dev.mysql.com/doc/workbench/en/workbench-reporting-bugs.html), along with screenshot of the issue? Thank you.

Ashwini Patil
[5 Jun 1:00] Bugs System
No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".