Bug #107697 SQL editor won't open
Submitted: 29 Jun 8:37 Modified: 26 Jul 10:13
Reporter: Ally Yannic Email Updates:
Status: Unsupported Impact on me:
None 
Category:MySQL Workbench: SQL Editor Severity:S2 (Serious)
Version:8.0.29 or lower OS:Windows (11)
Assigned to: CPU Architecture:Other (x64)

[29 Jun 8:37] Ally Yannic
Description:
Hi, I got a new laptop, added the connections from my old laptop with the same values, tested the connections, positive. The SQL editor won't open, the splash screen shows for a 1/10 of a second, no error message. Nothing wrong with the databases since the editor stills opens on my old laptop. Tried version 8.0.27 on my new laptop (old laptop has version 8.0.27), same problem. New laptop has the latest intel core i9 12th-gen cpu, 32GB RAM. Run Windows 11. Old laptop: Windows 10.

How to repeat:
Click on the connection
[1 Jul 13:23] MySQL Verification Team
Hello,

Thank you for the bug report.
To investigate further this issue at our end, may I kindly request you to launch workbench under debug mode (--log-level=debug3) and provide unaltered workbench log file(more details about log are explained here - https://dev.mysql.com/doc/workbench/en/workbench-reporting-bugs.html)?

Regards,
Ashwini Patil
[25 Jul 12:06] Ally Yannic
Hello, just added to log file.
[26 Jul 10:05] MySQL Verification Team
Hello,

Thank you for the details.
Looking at the log file attached, we found that
Unsupported server version: (Ubuntu) 5.5.41-0ubuntu0.14.04.1
Please try on supported platform. For more info https://www.mysql.com/support/supportedplatforms/database.html

Regards,
Ashwini Patil
[26 Jul 10:13] Ally Yannic
Hello,
I can not simply "try on supported platform". These are multiple live databases for our clients. It is weird though that this is not a problem on a windows 10 machine. Meanwhile I found a good alternative on my windows 11 machine, Navicat for MySQL.

Kind regards.
Yannic