Bug #104585 Failed to install/upgrade MySQL Server To Ver 8.0.19-26 - via MySQL Installer
Submitted: 10 Aug 2021 15:14 Modified: 11 Aug 2021 9:47
Reporter: Golan Navon Email Updates:
Status: Can't repeat Impact on me:
None 
Category:MySQL Server: Installing Severity:S2 (Serious)
Version:8.0.19 - 8.0.26 OS:Windows (10)
Assigned to: CPU Architecture:Other (x64)

[10 Aug 2021 15:14] Golan Navon
Description:
When trying to install or upgrade to those MySQL Server Ver 8.0.19 - 8.0.26 get's install/upgrade error Failed install or upgrade

OS - windows 10
Installed MySQL Server Ver 8.0.18
Try To Upgrade with MySQL Installer to ver 8.0.26

(Install ver 8.0.26 failed too / upgrade lower ver 8.0.19-8.0.24 failed too)

****** log ****************

1: Action 17:39:38: INSTALL. 
1: 1: MySQL Server 8.0 2: {2C2F1723-07EB-4750-98AF-B3E74CD48E7E} 
1: Action 17:39:38: FindRelatedProducts. Searching for related applications
1: Action 17:39:38: AppSearch. Searching for installed applications
1: Action 17:39:38: DwordToNumber. 
1: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738. 
1: 1: MySQL Server 8.0 2: {2C2F1723-07EB-4750-98AF-B3E74CD48E7E} 3: 3 
1: The action 'Upgrade' for product 'MySQL Server 8.0.26' failed.

******** log file *************

......

mysql-installer Information: 10 : Product Configuration Controller - Initializing controller
DateTime=2021-08-10T14:26:19.2475928Z
mysql-installer Information: 10 : Product Configuration Controller - Loading Settings state
DateTime=2021-08-10T14:26:19.2475928Z
mysql-installer Information: 10 : Controller Settings - Load State - Load Installed
DateTime=2021-08-10T14:26:19.2475928Z
mysql-installer Information: 10 : Controller Settings - Load Installed - setting Install Dir from registry
DateTime=2021-08-10T14:26:19.2475928Z
mysql-installer Information: 10 : Controller Settings - Load Installed - InstallDir C:\Program Files\MySQL\MySQL Workbench 8.0\
DateTime=2021-08-10T14:26:19.2475928Z
mysql-installer Verbose: 5 : Upgrade button clicked
DateTime=2021-08-10T14:26:22.3044971Z
mysql-installer Information: 10 : Beginning SelectUpgradesPage.
DateTime=2021-08-10T14:26:22.4312775Z
mysql-installer Information: 10 : Beginning UpgradeProgressPage.
DateTime=2021-08-10T14:26:25.2366001Z
mysql-installer Information: 10 : Package - setting up controller
DateTime=2021-08-10T14:26:25.2528650Z
mysql-installer Information: 10 : Creating configuration controller for: mysql-server.
DateTime=2021-08-10T14:26:25.2528650Z
mysql-installer Information: 10 : Product configuration controller created.
DateTime=2021-08-10T14:26:25.2548637Z
mysql-installer Information: 10 : Package - Initializing controller
DateTime=2021-08-10T14:26:25.2548637Z
mysql-installer Information: 10 : Product Configuration Controller - Init - Setting pages
DateTime=2021-08-10T14:26:25.2578625Z
mysql-installer Information: 10 : Setting up product configuration controller for new installation.
DateTime=2021-08-10T14:26:25.2578625Z
mysql-installer Information: 10 : Package - Installed - Loading controller state
DateTime=2021-08-10T14:26:25.2913996Z
mysql-installer Information: 10 : Product Configuration Controller - Initializing controller
DateTime=2021-08-10T14:26:25.2913996Z
mysql-installer Information: 10 : Product Configuration Controller - Loading Settings state
DateTime=2021-08-10T14:26:25.2913996Z
mysql-installer Information: 10 : Server Settings - Load Defaults for Upgrade - load Defaults
DateTime=2021-08-10T14:26:25.2923991Z
mysql-installer Information: 10 : Controller Settings - Load Defaults For Upgrade - load and set default settings for upgrade
DateTime=2021-08-10T14:26:25.2923991Z
mysql-installer Information: 10 : Controller Settings - Load Load Defaults For Install - load and set default settings
DateTime=2021-08-10T14:26:25.2943978Z
mysql-installer Information: 10 : Server Settings - Load Ini Defaults - setting initial ini values
DateTime=2021-08-10T14:26:25.2953973Z
mysql-installer Information: 10 : Beginning changes for MySQL Server 8.0.26 with options REBOOT=ReallySuppress INSTALLDIR="C:\Program Files\MySQL\MySQL Server 8.0\" INSTALLLOCATION="C:\Program Files\MySQL\MySQL Server 8.0\" ARPINSTALLLOCATION="C:\Program Files\MySQL\MySQL Server 8.0\" INSTALL_ROOT="C:\Program Files\MySQL\MySQL Server 8.0\" DATADIR="C:\ProgramData\MySQL\MySQL Server 8.0\" ALLUSERS=1
DateTime=2021-08-10T14:26:26.7457473Z
mysql-installer Information: 10 : MySQL Server 8.0.26's change state request failed.
DateTime=2021-08-10T14:26:28.3457375Z
mysql-installer Information: 10 : Installer exit
DateTime=2021-08-10T14:26:32.7269586Z

How to repeat:
Windows Edition: Windows 10 Pro
version:21H1
OS Build: 19043.1110

(Try to Install via MySQL installer MySQL Server  8.0.19 - 8.0.26  - Failed)

Install via MySQL installer MySQL Server  8.0.18  - OK

Try To upgrade Via MySQL installer from MySQL Server  8.0.18 to any higher ver 8.0.19-26 - Failed
[10 Aug 2021 15:21] Golan Navon
update
[10 Aug 2021 15:26] Golan Navon
update
[10 Aug 2021 15:28] Golan Navon
update
[10 Aug 2021 19:39] MySQL Verification Team
Thank you for the bug report. I couldn't repeat:

1: Action 15:22:35: INSTALL. 
1: 1: MySQL Server 8.0 2: {2C2F1723-07EB-4750-98AF-B3E74CD48E7E} 
1: Action 15:22:35: FindRelatedProducts. Searching for related applications
1: Action 15:22:35: AppSearch. Searching for installed applications
1: Action 15:22:35: DwordToNumber. 
1: Action 15:22:35: LaunchConditions. Evaluating launch conditions
1: Action 15:22:35: ValidateProductID. 
1: Action 15:22:35: CostInitialize. Computing space requirements
1: Action 15:22:35: FileCost. Computing space requirements
1: Action 15:22:35: CostFinalize. Computing space requirements
1: Action 15:22:36: MigrateFeatureStates. Migrating feature states from related applications
1: Action 15:22:36: InstallValidate. Validating install
1: Action 15:22:37: SaveTargetDir. 
1: Action 15:22:37: InstallInitialize. 
1: Action 15:22:37: SetQtRemoveService. 
1: Action 15:22:37: RemoveExistingProducts. Removing applications
1: Application: {5A1AC698-82B9-4962-9FF5-EABADBA5A124}, Command line: UPGRADINGPRODUCTCODE={2C2F1723-07EB-4750-98AF-B3E74CD48E7E} CLIENTPROCESSID=16464 CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 REMOVE=ALL
1: Action 15:22:37: INSTALL. 
1: 1: MySQL Server 8.0 2: {5A1AC698-82B9-4962-9FF5-EABADBA5A124} 
1: Action 15:22:37: FindRelatedProducts. Searching for related applications
1: Action 15:22:37: AppSearch. Searching for installed applications
1: Property: VS14REDIST, Signature: FindRedistVS14
1: Property: GETINSTALLDIR, Signature: FindInstallLocation
1: Property: OLDERVERSION, Signature: FindOlderVersion
1: Property: INSTALLDIR2, Signature: FindInstallLocation2
1: Action 15:22:37: LaunchConditions. Evaluating launch conditions
1: Action 15:22:37: ValidateProductID. 
1: Action 15:22:37: CostInitialize. Computing space requirements
1: Action 15:22:37: FileCost. Computing space requirements
1: Action 15:22:37: CostFinalize. Computing space requirements
1: Action 15:22:37: MigrateFeatureStates. Migrating feature states from related applications
1: Action 15:22:37: InstallValidate. Validating install
1: Action 15:22:38: InstallInitialize. 
1: Action 15:22:38: GenerateScript. Generating script operations for action:
1: InstallInitialize
1: Action 15:22:38: RemoveExistingProducts. Removing applications
1: Action 15:22:38: ProcessComponents. Updating component registration

<CUT>

\mecab\dic\ipadic_euc-jp\,  Size: 55910
1: File: sys.dic,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_euc-jp\,  Size: 37779919
1: File: unk.dic,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_euc-jp\,  Size: 5409
1: File: char.bin,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_sjis\,  Size: 262496
1: File: dicrc,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_sjis\,  Size: 693
1: File: left-id.def,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_sjis\,  Size: 55910
1: File: matrix.bin,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_sjis\,  Size: 3463716
1: File: pos-id.def,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_sjis\,  Size: 1477
1: File: rewrite.def,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_sjis\,  Size: 6241
1: File: right-id.def,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_sjis\,  Size: 55910
1: File: sys.dic,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_sjis\,  Size: 37635899
1: File: unk.dic,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_sjis\,  Size: 5409
1: File: char.bin,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_utf-8\,  Size: 262496
1: File: dicrc,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_utf-8\,  Size: 693
1: File: left-id.def,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_utf-8\,  Size: 55910
1: File: matrix.bin,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_utf-8\,  Size: 3463716
1: File: pos-id.def,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_utf-8\,  Size: 1477
1: File: rewrite.def,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_utf-8\,  Size: 6241
1: File: right-id.def,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_utf-8\,  Size: 55910
1: File: sys.dic,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_utf-8\,  Size: 49199027
1: File: unk.dic,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\dic\ipadic_utf-8\,  Size: 5690
1: File: mecabrc,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\mecab\etc\,  Size: 1382
1: File: metadata_cache.dll,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\,  Size: 8297472
1: File: mysqlclient.lib,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\,  Size: 43934588
1: File: mysqlharness_stdx.lib,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\,  Size: 10026
1: File: mysqlharness_tls.lib,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\,  Size: 23120
1: File: mysqlrouter_http.lib,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\,  Size: 45804
1: File: mysqlrouter_http_auth_backend.lib,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\,  Size: 47760
1: File: mysqlrouter_http_auth_realm.lib,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\,  Size: 11770
1: File: mysqlrouter_io_component.lib,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\,  Size: 12642
1: File: mysqlrouter_lib.lib,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\,  Size: 21061864
1: File: adt_null.dll,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\plugin\,  Size: 25600
1: File: component_audit_api_message_emit.dll,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\plugin\,  Size: 24576
1: File: component_keyring_file.dll,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\plugin\,  Size: 1117696
1: File: component_log_filter_dragnet.dll,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\plugin\,  Size: 31744
1: File: component_log_sink_json.dll,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\plugin\,  Size: 36352
1: File: component_log_sink_syseventlog.dll,  Directory: C:\Program Files\MySQL\MySQL Server 8.0\lib\plugin\,  Size: 17920
<CUT>

1: File: C:\Config.Msi\6c95b.rbf
1: File: C:\Config.Msi\6c95c.rbf

<CUT>

1: File: C:\Config.Msi\6c9ee.rbf
1: File: C:\Config.Msi\6c9ef.rbf
1: File: C:\Config.Msi\6c9f0.rbf
1: 1: MySQL Server 8.0 2: {2C2F1723-07EB-4750-98AF-B3E74CD48E7E} 3: 1 
1: The action 'Upgrade' for product 'MySQL Server 8.0.26' completed successfully.
[10 Aug 2021 21:00] Golan Navon
Probably stuck here:

1: Action 15:22:35: LaunchConditions. Evaluating launch conditions

Can You tell what are the conditions for install ver 8.0.26 or upgrade from 8.0.18 to 8.0.26 ?  

Be aware that installation ver 8.0.18 works fine

thanks in advance
[11 Aug 2021 9:47] Golan Navon
I found this worked for me!

Solved the problem in windows 10  

http://www.jakeludington.com/windows_7/20091115_error_2738_could_not_access_vbscript_run_t...

If you have a 64-bit operating system, you will need to follow these steps:

Open a command line window as Administrator, which requires clicking Start typing cmd in the search box, then right-clicking on the cmd.exe program and choosing Run as Administrator.

Next paste the following in the command line and hit enter.

reg delete “HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}” /f

That previous command removes the incorrect entry for VBScript support on 64-bit Windows 7. Next you need to make sure VBScript is properly registered by typing:
c:\windows\syswow64\regsvr32 vbscript.dll
or simply regsvr32 vbscript.dll if you are already in the syswow64 directory.

After following these steps you should be able to install your program without issue.