Bug #102664 Message about my running Workbench on an unsupported system

• Submitted: 19 Feb 2021 19:54
• Modified: 24 Feb 2021 15:24
• Reporter: Daphne Terry
• Status: Unsupported
• Category: MySQL Workbench
• Severity: S5 (Performance)
• Version: 8.0.23
• OS: Windows (Microsoft Windows 10 Home)
• CPU Architecture: Any
• Tags: WBBugReporter

[19 Feb 2021 19:54] Daphne Terry

Description:
----[For better reports, please attach the log file after submitting. You can find it in C:\Users\adter\AppData\Roaming\MySQL\Workbench\log\wb.log]

I always receive the message about my running Workbench on an unsupported system.

How to repeat:
Open the MySQL Workbench app and the message will appear.

[19 Feb 2021 19:55] Daphne Terry

Log file of startup

Attachment: wb.log (application/octet-stream, text), 6.39 KiB.

[19 Feb 2021 19:55] Daphne Terry

Screen shot of message

Attachment: MySQL Workbench (1).jpg (image/jpeg, text), 140.87 KiB.

[19 Feb 2021 20:56] MySQL Verification Team

Thank you for the bug report. It's your OS 64-bits?. Thanks.

[19 Feb 2021 22:18] Daphne Terry

Yes, it states,  "64-bit operating system, x64-based processor." Thanks.

[23 Feb 2021 0:30] Daphne Terry

I am still receiving the same message.

[24 Feb 2021 12:17] MySQL Verification Team

Hello Daphne Terry,

Thank you for the bug report.
After going through your log file, we found that you are not using supported platform. Please see here 

OS: Microsoft Windows 8 Pro 
OS not found on supported OS list. OS string: 'Microsoft Windows 8 Pro'

For more information about supported platform please see https://www.mysql.com/support/supportedplatforms/database.html

Regards,
Ashwini Patil

[24 Feb 2021 15:24] Daphne Terry

Thanks for your note.
Would the platform work with Windows10 Pro?

Thanks again.