MySQL Bugs: #101428: MySQL Workbench 8.0.22 Crashes on startup

Bug #101428	MySQL Workbench 8.0.22 Crashes on startup
Submitted:	2 Nov 2020 23:49	Modified:	12 Dec 2020 12:07
Reporter:	Tim Overton	Email Updates:
Status:	No Feedback	Impact on me:	None
Category:	MySQL Workbench	Severity:	S2 (Serious)
Version:	8.0.22	OS:	Windows
Assigned to:	Assigned Account	CPU Architecture:	Any

Description:
MySQL Workbench 8.0.22 Crashes on startup

Clean install on machine with Visual C++ 2019 x64

Opens fine first time to splash screen and every other time you double click to open and nothing happens

Can see service appear and disappear in task manager

How to repeat:
Event logs show:

Faulting application name: MySQLWorkbench.exe, version: 8.0.22.0, time stamp: 0x5f7012df
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000586a36e6
Faulting process id: 0x38d4
Faulting application start time: 0x01d6b17007af6cec
Faulting application path: C:\Program Files\MySQL\MySQL Workbench 8.0 CE\MySQLWorkbench.exe
Faulting module path: unknown
Report Id: 550a793a-d394-455f-8eed-4105e0de7497
Faulting package full name: 
Faulting package-relative application ID: 

Fault bucket 1813897468243922382, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: MySQLWorkbench.exe
P2: 8.0.22.0
P3: 5f7012df
P4: StackHash_7222
P5: 0.0.0.0
P6: 00000000
P7: PCH_A2_FROM_unknown+0x0000000000000000
P8: c0000005
P9: 0000000000000008
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCD.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERED.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER10E.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER11B.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER14B.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MySQLWorkbench.e_e8cab9ea42dc8c658b213aa745c82fefaf1cc6a_3e52c4b4_84203be7-8df2-45f0-b4eb-95f80fa941dc

Analysis symbol: 
Rechecking for solution: 0
Report Id: 550a793a-d394-455f-8eed-4105e0de7497
Report Status: 268435456
Hashed bucket: 6bd797203b3d7a3a292c42230da8cdce
Cab Guid: 0

Suggested fix:
Followed other suggested fixes and nothing works

Removing 8.0.22
Removing visual C++
Re-installing both - doesn't work

Deleted / renamed C:\Users\username\AppData\Roaming\MySQL\Workbench
doesn't work

Tried older version like 8.0.19 and 8.0.18 - doesn't work

ran sfc /scannow and doesn't repair anything

Hello Tim Overton,

Thank you for the bug report.
To investigate further this issue at our end, may I kindly request you to launch workbench from CLI under debug mode (-log-level=debug3) and provide unaltered workbench log file(more details about log are explained here - https://dev.mysql.com/doc/workbench/en/workbench-reporting-bugs.html).

Regards,
Ashwini Patil

No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".