Bug #100716 not able to install 'Connector/C++ 8.0.21'
Submitted: 2 Sep 9:57 Modified: 4 Sep 12:24
Reporter: Rakesh Balusu Email Updates:
Status: Unsupported Impact on me:
None 
Category:Connector / C++ Severity:S1 (Critical)
Version: OS:Microsoft Windows
Assigned to: CPU Architecture:Any

[2 Sep 9:57] Rakesh Balusu
Description:
The action 'Install' for product 'Connector/C++ 8.0.21' failed.
I am not able to fix the above error while installing for Windows 7 32 bit OS.

How to repeat:
1: Action 15:08:22: INSTALL. 
1: 1: MySQL Notifier 1.1.8 2: {13397C33-9B69-49D8-81FA-1630D751AEE5} 
1: Action 15:08:22: FindRelatedProducts. Searching for related applications
1: Action 15:08:22: AppSearch. Searching for installed applications
1: Action 15:08:22: SetWIX_IS_NETFRAMEWORK_452_OR_LATER_INSTALLED. 
1: Action 15:08:22: LaunchConditions. Evaluating launch conditions
1: Action 15:08:22: ValidateProductID. 
1: Action 15:08:22: CostInitialize. Computing space requirements
1: Action 15:08:22: FileCost. Computing space requirements
1: Action 15:08:22: CostFinalize. Computing space requirements
1: Action 15:08:22: MySQLNotifier.TaskKill. 
1: Action 15:08:23: InstallValidate. Validating install
1: Action 15:08:23: RemoveExistingProducts. Removing applications
1: Action 15:08:23: WixCloseApplications. 
1: Action 15:08:23: InstallInitialize. 
1: Action 15:08:24: ProcessComponents. Updating component registration
1: Action 15:08:24: GenerateScript. Generating script operations for action:
1: Updating component registration
1: Action 15:08:24: UnpublishFeatures. Unpublishing Product Features
1: Action 15:08:24: RemoveRegistryValues. Removing system registry values
1: Action 15:08:24: RemoveShortcuts. Removing shortcuts
1: Action 15:08:24: RemoveFiles. Removing files
1: Action 15:08:24: RemoveFolders. Removing folders
1: Action 15:08:24: CreateFolders. Creating folders
1: Folder: Creating folders
1: Action 15:08:24: InstallFiles. Copying new files
1: File: Copying new files,  Directory: ,  Size: 
1: Action 15:08:24: CreateShortcuts. Creating shortcuts
1: Shortcut: Creating shortcuts
1: Action 15:08:24: WriteRegistryValues. Writing system registry values
1: Key: Writing system registry values, Name: , Value: 
1: Action 15:08:24: RegisterUser. Registering user
1: Action 15:08:24: RegisterProduct. Registering product
1: Registering product
1: Action 15:08:24: PublishFeatures. Publishing Product Features
1: Feature: Publishing Product Features
1: Action 15:08:24: PublishProduct. Publishing product information
1: 
1: Action 15:08:24: InstallFinalize. 
1: Action 15:08:24: ProcessComponents. Updating component registration
1: Action 15:08:24: CreateFolders. Creating folders
1: Folder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MySQL\MySQL Notifier 1.1.8\
1: Folder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MySQL\
1: Action 15:08:24: InstallFiles. Copying new files
1: File: BouncyCastle.Crypto.dll,  Directory: C:\Program Files\MySQL\MySQL Notifier 1.1\,  Size: 2453504
1: File: LICENSE,  Directory: C:\Program Files\MySQL\MySQL Notifier 1.1\,  Size: 86316
1: File: MySql.Data.dll,  Directory: C:\Program Files\MySQL\MySQL Notifier 1.1\,  Size: 768000
1: File: MySQLNotifier.exe,  Directory: C:\Program Files\MySQL\MySQL Notifier 1.1\,  Size: 761856
1: File: MySQL.Utility.dll,  Directory: C:\Program Files\MySQL\MySQL Notifier 1.1\,  Size: 497152
1: File: README,  Directory: C:\Program Files\MySQL\MySQL Notifier 1.1\,  Size: 929
1: File: Release Notes.txt,  Directory: C:\Program Files\MySQL\MySQL Notifier 1.1\,  Size: 10775
1: File: Renci.SshNet.dll,  Directory: C:\Program Files\MySQL\MySQL Notifier 1.1\,  Size: 422912
1: Action 15:08:24: CreateShortcuts. Creating shortcuts
1: Shortcut: Notifier.ico
1: Shortcut: vpmrhmbv.8|MySQL Notifier 1.1.8
1: Action 15:08:24: WriteRegistryValues. Writing system registry values
1: Key: \Software\MySQL AB\MySQL Notifier 1.1.8, Name: installed, Value: #1
1: Key: \Software\MySQL AB\MySQL Notifier 1.1.8, Name: location, Value: C:\Program Files\MySQL\MySQL Notifier 1.1\
1: Key: \Software\Microsoft\Windows\CurrentVersion\Run, Name: MySQL Notifier, Value: C:\Program Files\MySQL\MySQL Notifier 1.1\MySqlNotifier.exe
1: Action 15:08:24: RegisterProduct. Registering product
1: {13397C33-9B69-49D8-81FA-1630D751AEE5}
1: Action 15:08:25: PublishFeatures. Publishing Product Features
1: Feature: Complete
1: Action 15:08:25: PublishProduct. Publishing product information
1: Action 15:08:25: RollbackCleanup. Removing backup files
1: Action 15:08:25: LaunchApplication. 
1: Action 15:08:25: WixCheckRebootRequired. 
1: 1: MySQL Notifier 1.1.8 2: {13397C33-9B69-49D8-81FA-1630D751AEE5} 3: 1 
1: The action 'Install' for product 'MySQL Notifier 1.1.8' completed successfully.
2: Action 15:08:25: INSTALL. 
2: 1: MySQL For Excel 1.3.8 2: {925520D3-909C-4E50-8D3C-A651D2CF3E0B} 
2: Action 15:08:25: FindRelatedProducts. Searching for related applications
2: Action 15:08:25: AppSearch. Searching for installed applications
2: Action 15:08:25: SetWIX_IS_NETFRAMEWORK_452_OR_LATER_INSTALLED. 
2: Action 15:08:25: LaunchConditions. Evaluating launch conditions
2: Action 15:08:25: ValidateProductID. 
2: Action 15:08:25: CostInitialize. Computing space requirements
2: Action 15:08:25: FileCost. Computing space requirements
2: Action 15:08:25: CostFinalize. Computing space requirements
2: Action 15:08:25: InstallValidate. Validating install
2: Action 15:08:25: InstallInitialize. 
2: Action 15:08:30: RemoveExistingProducts. Removing applications
2: Action 15:08:30: ProcessComponents. Updating component registration
2: Action 15:08:30: GenerateScript. Generating script operations for action:
2: Updating component registration
2: Action 15:08:30: UnpublishFeatures. Unpublishing Product Features
2: Action 15:08:30: RemoveRegistryValues. Removing system registry values
2: Action 15:08:30: RemoveFiles. Removing files
2: Action 15:08:30: InstallFiles. Copying new files
2: File: Copying new files,  Directory: ,  Size: 
2: Action 15:08:30: WriteRegistryValues. Writing system registry values
2: Key: Writing system registry values, Name: , Value: 
2: Action 15:08:30: RegisterUser. Registering user
2: Action 15:08:30: RegisterProduct. Registering product
2: Registering product
2: Action 15:08:30: PublishFeatures. Publishing Product Features
2: Feature: Publishing Product Features
2: Action 15:08:30: PublishProduct. Publishing product information
2: 
2: Action 15:08:30: InstallAddIn32.SetProperty. 
2: Action 15:08:30: InstallAddIn32. 
2: 
2: Action 15:08:30: InstallFinalize. 
2: Action 15:08:30: ProcessComponents. Updating component registration
2: Action 15:08:30: InstallFiles. Copying new files
2: File: MySQL.ForExcel.dll,  Directory: C:\Program Files\MySQL\MySQL For Excel 1.3\,  Size: 1044992
2: File: BouncyCastle.Crypto.dll,  Directory: C:\Program Files\MySQL\MySQL For Excel 1.3\,  Size: 2453504
2: File: LICENSE,  Directory: C:\Program Files\MySQL\MySQL For Excel 1.3\,  Size: 86316
2: File: MySQL.ForExcel.dll.manifest,  Directory: C:\Program Files\MySQL\MySQL For Excel 1.3\,  Size: 21229
2: File: MySql.Data.dll,  Directory: C:\Program Files\MySQL\MySQL For Excel 1.3\,  Size: 844800
2: File: MySQL.Utility.dll,  Directory: C:\Program Files\MySQL\MySQL For Excel 1.3\,  Size: 478208
2: File: MySql.Utility.RegularExpressions.dll,  Directory: C:\Program Files\MySQL\MySQL For Excel 1.3\,  Size: 1581568
2: File: README,  Directory: C:\Program Files\MySQL\MySQL For Excel 1.3\,  Size: 780
2: File: Release Notes.txt,  Directory: C:\Program Files\MySQL\MySQL For Excel 1.3\,  Size: 35473
2: File: Renci.SshNet.dll,  Directory: C:\Program Files\MySQL\MySQL For Excel 1.3\,  Size: 422912
2: File: Microsoft.Office.Tools.Common.v4.0.Utilities.dll,  Directory: C:\Program Files\MySQL\MySQL For Excel 1.3\,  Size: 32664
2: File: MySQL.ForExcel.vsto,  Directory: C:\Program Files\MySQL\MySQL For Excel 1.3\,  Size: 5595
2: Action 15:08:30: WriteRegistryValues. Writing system registry values
2: Key: \SOFTWARE\Microsoft\Office\12.0\Common\General, Name: EnableLocalMachineVSTO, Value: #1
2: Key: \SOFTWARE\Microsoft\Office\12.0\Common\General, Name: , Value: 
2: Action 15:08:30: RegisterProduct. Registering product
2: {925520D3-909C-4E50-8D3C-A651D2CF3E0B}
2: Action 15:08:30: PublishFeatures. Publishing Product Features
2: Feature: DefaultFeature
2: Action 15:08:30: PublishProduct. Publishing product information
2: Action 15:08:30: InstallAddIn32. 
2: Action 15:08:31: RollbackCleanup. Removing backup files
2: 1: MySQL For Excel 1.3.8 2: {925520D3-909C-4E50-8D3C-A651D2CF3E0B} 3: 1 
2: The action 'Install' for product 'MySQL For Excel 1.3.8' completed successfully.
3: Action 15:08:31: INSTALL. 
3: 1: MySQL Connector/ODBC 8.0 2: {276A03AE-AB0E-402F-8194-C529E7E58782} 
3: Action 15:08:31: FindRelatedProducts. Searching for related applications
3: Action 15:08:31: AppSearch. Searching for installed applications
3: Action 15:08:31: DwordToNumber. 
3: Action 15:08:31: LaunchConditions. Evaluating launch conditions
3: Action 15:08:31: ValidateProductID. 
3: Action 15:08:31: CostInitialize. Computing space requirements
3: Action 15:08:31: FileCost. Computing space requirements
3: Action 15:08:31: CostFinalize. Computing space requirements
3: Action 15:08:31: InstallValidate. Validating install
3: Action 15:08:31: SetARPINSTALLLOCATION. 
3: Action 15:08:31: SetARPREADME. 
3: Action 15:08:31: InstallInitialize. 
3: Action 15:08:34: RemoveExistingProducts. Removing applications
3: Action 15:08:34: ProcessComponents. Updating component registration
3: Action 15:08:34: GenerateScript. Generating script operations for action:
3: Updating component registration
3: Action 15:08:34: UnpublishFeatures. Unpublishing product features
3: Action 15:08:34: RemoveODBC. Removing ODBC components
3: Action 15:08:34: RemoveRegistryValues. Removing system registry values
3: Action 15:08:34: RemoveFiles. Removing files
3: Action 15:08:34: InstallFiles. Copying new files
3: File: Copying new files,  Directory: ,  Size: 
3: Action 15:08:34: WriteRegistryValues. Writing system registry values
3: Key: Writing system registry values, Name: , Value: 
3: Action 15:08:34: InstallODBC. Installing ODBC components
3: Action 15:08:34: RegisterUser. Registering user
3: Action 15:08:34: RegisterProduct. Registering product
3: Registering product
3: Action 15:08:34: PublishFeatures. Publishing product features
3: Feature: Publishing product features
3: Action 15:08:34: PublishProduct. Publishing product information
3: Action 15:08:34: InstallFinalize. 
3: Action 15:08:34: ProcessComponents. Updating component registration
3: Action 15:08:34: RemoveODBC. Removing ODBC components
3: Action 15:08:34: InstallFiles. Copying new files
3: File: ChangeLog.txt,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 127
3: File: INFO_BIN,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 297
3: File: INFO_SRC,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 211
3: File: myodbc-installer.exe,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 7319552
3: File: myodbc-installer.pdb,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 3395584
3: File: libcrypto-1_1.dll,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 2520064
3: File: libssl-1_1.dll,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 531968
3: File: LICENSE.txt,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 94916
3: File: myodbc8a.dll,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 8369152
3: File: myodbc8S.dll,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 7433216
3: File: myodbc8S.lib,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 2072
3: File: myodbc8S.pdb,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 3526656
3: File: myodbc8w.dll,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 8373248
3: File: myodbc8a.lib,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 18220
3: File: myodbc8a.pdb,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 8081408
3: File: myodbc8w.lib,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 18490
3: File: myodbc8w.pdb,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 8089600
3: File: README.txt,  Directory: C:\Program Files\MySQL\Connector ODBC 8.0\,  Size: 1374
3: Action 15:08:34: WriteRegistryValues. Writing system registry values
3: Key: \SOFTWARE\MySQL AB\MySQL Connector/ODBC 8.0, Name: Version, Value: 8.0.21
3: Key: \SOFTWARE\MySQL AB\MySQL Connector/ODBC 8.0, Name: , Value: 
3: Action 15:08:34: InstallODBC. Installing ODBC components
3: Action 15:08:35: RegisterProduct. Registering product
3: {276A03AE-AB0E-402F-8194-C529E7E58782}
3: Action 15:08:35: PublishFeatures. Publishing product features
3: Feature: ODBC
3: Action 15:08:35: PublishProduct. Publishing product information
3: Action 15:08:35: RollbackCleanup. Removing backup files
3: 1: MySQL Connector/ODBC 8.0 2: {276A03AE-AB0E-402F-8194-C529E7E58782} 3: 1 
3: The action 'Install' for product 'Connector/ODBC 8.0.21' completed successfully.
4: The action 'Install' for product 'Connector/C++ 8.0.21' failed.
[4 Sep 12:25] MySQL Verification Team
Hello Rakesh,

Thank you for the bug report.
We do not support this windows version anymore since Oracle has dropped support for Windows 7. 

Regards,
Ashwini Patil