Bug #100420 Cannot download the MSI for MySQL
Submitted: 4 Aug 2020 7:50 Modified: 5 Aug 2020 10:37
Reporter: Jam One Email Updates:
Status: Can't repeat Impact on me:
None 
Category:MySQL Server Severity:S1 (Critical)
Version:8.0.21 OS:Windows (Windows 10)
Assigned to: CPU Architecture:x86
Tags: Download, installer, Windows 10

[4 Aug 2020 7:50] Jam One
Description:
I have visited https://dev.mysql.com/downloads/windows/installer/8.0.html and trying to download the Windows (x86, 32-bit), MSI Installer.

But I keep on getting "C:\Users\xxxxxx\AppData\Local\Temp\73b6bE6A.msi.part could not be saved, because the source file could not be read.

Try again later, or contact the server administrator."

I cannot download this MSI and this has been occurring for more than a day.

How to repeat:
Just visit the url https://dev.mysql.com/downloads/windows/installer/8.0.html
and try to download the Windows (x86, 32-bit), MSI Installer

Suggested fix:
Allow the download.
[4 Aug 2020 17:45] MySQL Verification Team
Thank you for the bug report. I couldn't repeat on my side.
[5 Aug 2020 5:55] Jam One
Your response was totally useless. I am still having the problem, in fact when I try and ping your site I get the following:
$ ping dev.mysql.com
PING dev-mysql-adc.oracle.com (137.254.60.11): 56 data bytes

----dev-mysql-adc.oracle.com PING Statistics----
136 packets transmitted, 0 packets received, 100.0% packet loss
[5 Aug 2020 10:37] Jam One
This is a trace from my computer.

D:\python\Flask\myFlaskApp>tracert 137.254.60.11

Tracing route to dev-mysql-adc.oracle.com [137.254.60.11]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     9 ms     5 ms     5 ms  10.22.96.1
  3     6 ms     7 ms     7 ms  10.246.250.169
  4     9 ms     9 ms     9 ms  58-97-83-25.static.asianet.co.th [58.97.83.25]
  5    10 ms    11 ms    10 ms  58-97-83-44.static.asianet.co.th [58.97.83.44]
  6     9 ms     9 ms    12 ms  171-102-254-65.static.asianet.co.th [171.102.254.65]
  7    10 ms     9 ms     9 ms  171-102-254-234.static.asianet.co.th [171.102.254.234]
  8     8 ms     9 ms     9 ms  61-90-191-20.static.asianet.co.th [61.90.191.20]
  9    11 ms    11 ms    10 ms  122.155.224.101
 10   198 ms   199 ms   199 ms  61.19.9.114
 11   218 ms   217 ms   218 ms  ae15.mpr1.lhr15.uk.above.net [195.66.224.76]
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15   311 ms     *      318 ms  ae8.cs1.dca2.us.eth.zayo.com [64.125.25.98]
 16   310 ms   320 ms   311 ms  ae3.cs1.iah1.us.eth.zayo.com [64.125.29.49]
 17   311 ms   313 ms   313 ms  ae5.cs1.dfw2.us.eth.zayo.com [64.125.28.99]
 18   302 ms   303 ms   301 ms  ae12.er4.dfw2.us.zip.zayo.com [64.125.30.109]
 19   309 ms   308 ms   309 ms  209.133.7.54.IPYX-153886-ZYO.zip.zayo.com [209.133.7.54]
 20   303 ms   303 ms   302 ms  dal-iar-rtr-2-ae1.oracle.com [209.17.5.213]
 21   329 ms   328 ms   327 ms  adcq7-tar-rtr-2-xe-2-0-0.oracle.com [209.17.0.69]
 22   341 ms   341 ms   341 ms  adcq7-itr-rtr-4-xe-5-1-1.oracle.com [141.146.0.238]
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

So the problems seems to be at your end with this server "adcq7-itr-rtr-4-xe-5-1-1.oracle.com [141.146.0.238]".

Is there anything your network engineers can do to resolve this issue?