Bug #74660 Appcrash after installation (MSVCR120.dll)
Submitted: 2 Nov 2014 16:06 Modified: 15 Mar 2016 16:21
Reporter: Csaba Piller Email Updates:
Status: No Feedback Impact on me:
None 
Category:MySQL Workbench Severity:S1 (Critical)
Version:6.2.3.12312 OS:Windows (7 X64)
Assigned to: CPU Architecture:Any

[2 Nov 2014 16:06] Csaba Piller
Description:
Workbench crashes after installation.

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	MySQLWorkbench.exe
  Application Version:	6.2.3.12312
  Application Timestamp:	541717ae
  Fault Module Name:	MSVCR120.dll
  Fault Module Version:	12.0.21005.1
  Fault Module Timestamp:	524f83ff
  Exception Code:	e0434352
  Exception Offset:	0000000000092bc3
  OS Version:	6.1.7600.2.0.0.256.1
  Locale ID:	1038
  Additional Information 1:	1d77
  Additional Information 2:	1d779894dfdbd81f28a677b11517b9d9
  Additional Information 3:	f1fc
  Additional Information 4:	f1fc74d4c37b55bee6c43c083b0e68db

I've tried to reinstall Visual C++ Redistributable Packages for Visual Studio 2013 several times (both 32 bit and 64 bit) and I've also reinstalled .NET and Workbench. However I always get the same result, Workbench crashes before it starts.

How to repeat:
Nothing in particular, just launched after installation.
[4 Nov 2014 22:55] MySQL Verification Team
Please check for duplicate with http://bugs.mysql.com/bug.php?id=74455. Thanks.
[5 Dec 2014 1:00] Bugs System
No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".
[11 Dec 2014 0:00] nathan pegram
I am having the same (or a very similar) issue. I am also running Win 7 x64. Workbench fails to launch after being installed with the following error:

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	MySQLWorkbench.exe
  Application Version:	6.2.4.12437
  Application Timestamp:	5462a5c4
  Fault Module Name:	MSVCR120.dll
  Fault Module Version:	12.0.21005.1
  Fault Module Timestamp:	524f83ff
  Exception Code:	c000001d
  Exception Offset:	0000000000092bc3
  OS Version:	6.1.7600.2.0.0.256.4
  Locale ID:	1033
  Additional Information 1:	445a
  Additional Information 2:	445a7409bda62dee752ede99f89a1603
  Additional Information 3:	09b8
  Additional Information 4:	09b80d95251f8797bb03e9b59a3d9d32
[24 Feb 2015 6:15] Ho-jin Lee
I am having the same issue. Is there any solution?

문제 서명:
  문제 이벤트 이름:	APPCRASH
  응용 프로그램 이름:	MySQLWorkbench.exe
  응용 프로그램 버전:	6.2.4.12437
  응용 프로그램 타임스탬프:	5462a5c4
  오류 모듈 이름:	KERNELBASE.dll
  오류 모듈 버전:	6.1.7600.16385
  오류 모듈 타임스탬프:	4a5bdfe0
  예외 코드:	e0434352
  예외 오프셋:	000000000000aa7d
  OS 버전:	6.1.7600.2.0.0.256.48
  로캘 ID:	1042
  추가 정보 1:	7878
  추가 정보 2:	787854380ac502069a277b7321ff9e3f
  추가 정보 3:	79d7
  추가 정보 4:	79d7d4651b7998f06c39af15c8deb67a

온라인 개인 정보 보호 정책 읽기:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0412

온라인 개인 정보 보호 정책을 사용할 수 없으면 오프라인으로 개인 정보 보호 정책을 읽으십시오.
  C:\Windows\system32\ko-KR\erofflps.txt
[24 Feb 2015 6:23] Ho-jin Lee
I am using WIN7 64bit. I thought that the visual c redistribute files were installed not clearly, so I reinstall them. But still I cannot execute mysqlworkbench. It just shows following report.

문제 서명:
  문제 이벤트 이름:	APPCRASH
  응용 프로그램 이름:	MySQLWorkbench.exe
  응용 프로그램 버전:	6.2.4.12437
  응용 프로그램 타임스탬프:	5462a5c4
  오류 모듈 이름:	MSVCR120.dll
  오류 모듈 버전:	12.0.21005.1
  오류 모듈 타임스탬프:	524f83ff
  예외 코드:	c000001d
  예외 오프셋:	0000000000092bc3
  OS 버전:	6.1.7600.2.0.0.256.48
  로캘 ID:	1042
  추가 정보 1:	1d77
  추가 정보 2:	1d779894dfdbd81f28a677b11517b9d9
  추가 정보 3:	c144
  추가 정보 4:	c144def566404c2192c58b42f02357d3

온라인 개인 정보 보호 정책 읽기:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0412

온라인 개인 정보 보호 정책을 사용할 수 없으면 오프라인으로 개인 정보 보호 정책을 읽으십시오.
  C:\Windows\system32\ko-KR\erofflps.txt
[6 Oct 2015 19:49] MySQL Verification Team
Please try version 6.3.4. Thanks.
[26 Oct 2015 15:21] Jiachen Yang
I have met this problem in win10. And I reinstalled msvcr120.dll. But it doesn't work as well.So is there any solution?
[15 Feb 2016 16:21] Mike Lischke
Can you pls try with the latest version to see if the problem still exists? Also try a different computer to check if that is related to your machine or something else.
[16 Mar 2016 1:00] Bugs System
No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".