Bug #72250 Workbench crashes on double-clicking "add diagram"
Submitted: 5 Apr 2014 17:41 Modified: 12 May 2014 13:10
Reporter: Stefan Schörghofer Email Updates:
Status: Can't repeat Impact on me:
None 
Category:MySQL Workbench Severity:S1 (Critical)
Version:6.1.4 OS:Windows (8.0)
Assigned to: CPU Architecture:Any
Tags: add diagram, crash

[5 Apr 2014 17:41] Stefan Schörghofer
Description:
I wanted to build a new database from scratch using the ER diagram view: on the start screen I clicked on the little + icon to create a new model, next I double-clicked the "add diagram" and the program crashed, outputting a generic error something like the program can no longer be carried out. The problem also occurred after re-installation of workbench and xampp. 

How to repeat:
Follow the steps described above
[6 Apr 2014 12:23] Stefan Schörghofer
MySQL Workbench Community (GPL) for Windows version 6.1.4  revision 11773 build 1454
Configuration Directory: C:\Users\Stefan\AppData\Roaming\MySQL\Workbench
Data Directory: C:\MySQL Workbench 6.1 CE
Cairo Version: 1.8.8
OS: Microsoft  (build 9200), 64-bit
CPU: 4x Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz, 3.9 GiB RAM
Active video adapter Intel(R) HD Graphics 4000
Installed video RAM: 1797 MB
Current video mode: 1920 x 1080 x 4294967296 Farben
Used bit depth: 32
Driver version: 9.17.10.3062
Installed display drivers: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Current user language: Englisch (Großbritannien)
[6 Apr 2014 12:28] Stefan Schörghofer
I get this error message upon double-clicking "add diagram": "MySQL Workbench has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." As soon as I click "ok" Workbench closes.
[6 Apr 2014 12:33] Stefan Schörghofer
The problem occurred on a Microsoft Surface Pro 1
[6 Apr 2014 12:48] Stefan Schörghofer
I just found the solution myself: in MySQL Workbench click Edit -> Preferences -> tab "general" and check "Fprce use of software based rendering for EER diagrams"
[11 Apr 2014 1:15] MySQL Verification Team
I couldn't repeat. Is the issue resolved for you?. Thanks.
[11 Apr 2014 12:31] Stefan Schörghofer
Yes, it's resolved, thanks for testing / asking!
[12 May 2014 13:10] MySQL Verification Team
Thank you for the feedback.
[23 May 2014 6:29] Amruta Gore
I was facing the same issue. Solution given by Stefan helped me a lot. Thanks a lot Stefan! :)
[19 Nov 2019 11:09] Hajera Naela
Thanks Stefan, your answer resolved the issue.