Bug #70525 Cannot Access MySQL Workbench
Submitted: 4 Oct 2013 17:40 Modified: 12 Dec 2013 22:56
Reporter: Jordan Menter Email Updates:
Status: No Feedback Impact on me:
None 
Category:MySQL Workbench Severity:S3 (Non-critical)
Version:6.0 CE OS:Windows
Assigned to: CPU Architecture:Any

[4 Oct 2013 17:40] Jordan Menter
Description:
Several days ago I installed MySQL Workbench. Initially I did not have any problems opening and using it. Very recently, whenever I try to open the Workbench, an error displays saying "External component has thrown an exception - We are sorry for the inconvenience but an unexpected exception has been raised by one of the MySQL Workbench modules." I was then prompted to report the bug online. When I close the error box, I then get a Runtime Error saying "This application has requested the Runtime to terminate it in an unusual way." When I close that, MySQL Workbench itself closes. I tried uninstalling and reinstalling the Workbench. The exact same error appeared when I tried opening the Workbench again.

How to repeat:
I'm not sure what specific element or function is causing this crash. I did not run into any errors like this when I first installed MySQL Workbench. I'm new to MySQL and am unfamiliar with the sorts of things that would cause a problem such as this.
[5 Oct 2013 13:25] Evelyn evelynln
1 Open the MySQL Workbench aplication;
2 At first it comes up a pop up box written the following error: "
	MySQL Workbench has encountered  problem
	External component has thrown an exception
	We are sorry for the inconvenience but an unexpected 		exception has been raised by one of the MySQL Workbench modules. 	In order to fix this issue we would kindly ask you to file a bug 	report. You can do that by pressing the [Report Bug] 	button 		below.
3 So i click on CLOSE box, and the aplication ends, or i may report the bug, as i am doing now.

The evidence is attached to the bug report.

Regards.
[5 Oct 2013 13:32] Evelyn evelynln
bug's evidence

Attachment: mysqlbug.jpg (image/jpeg, text), 126.32 KiB.

[9 Oct 2013 15:22] MySQL Verification Team
What happens if you remove the cache files:

C:\Users\your_user_name\AppData\Roaming\MySQL\Workbench\cache
[13 Oct 2013 17:43] Alan Foran
I'm also having the same issue as Jordan.
And deleting the cache doesn't seem to help.

Any other suggestions would be greatly appreciated.

Thanks
Alan.
[2 Nov 2013 21:49] Matt Govaert
I am also having this issue. I have tried deleting the cache and that doesnt seem to help
[12 Nov 2013 22:56] MySQL Verification Team
Please try version 6.0.8. Thanks.
[13 Dec 2013 1:00] Bugs System
No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".